About the position
Our client in the manufacturing and distribution industry based in Pretoria, are seeking a highly organized and proactive Operations and Logistics Co-ordinator responsible for the day-to-day operational flow, including order capturing through to production, dispatch and delivery. The ideal candidate will someone who thinks out the box, managing multiple moving parts and ensuring that the orders are processed accurately and delivered timeously.
If you enjoy working in a fast-paced environment and understand how operations fit together – then this is the ideal job for you!
Key Responsibilities:
Order & System Management (Sage 200)
- Capture and process customer orders accurately on Sage 200.
- Generate work orders for production based on demand.
- Process invoices, delivery notes, and related documentation.
- Handle credit notes, returns, and adjustments.
Production Coordination
- Coordinate with production to ensure timely manufacturing of stock.
- Monitor order progress and follow up on delays.
Dispatch & Logistics
- Plan and manage daily dispatching and deliveries.
- Coordinate with internal drivers and third-party courier/freight providers.
Export Coordination
- Manage export documentation and delivery processes.
- Liaise with freight forwarders and clearing agents.
Customer & Sales Support
- Assist customers and sales reps with quotations, order queries, and updates.
- Maintain clear and professional communication at all times.
Inventory & Procurement
- Manage regular stock counts and ensure accurate system updates.
- Investigate and resolve stock discrepancies.
- Process supplier orders and manage incoming deliveries.
What We're Looking For:
- Min 5 years in operations, logistics, or order processing.
- Experience working on an ERP system (Sage 200 highly advantageous).
- Background in manufacturing, distribution, or wholesale environments preferred.
Skills & Attributes
- Strong organisational and coordination skills.
- High attention to detail and accuracy.
- Ability to manage multiple priorities under pressure.
- Proactive mindset — you don’t wait to be told what to do.
- Strong communication skills (internal teams, customers, and suppliers).
- Systems-driven with a disciplined approach to processes.
Key Competencies
- Orders are captured accurately and processed without delays.
- Production is aligned with demand and runs smoothly.
- Deliveries are on time and well-coordinated.
- Stock levels are accurate and controlled.
- Customers and sales teams receive fast, clear support.
Salary
Market-related
Important Note
This is not a basic admin role.
We are looking for someone who can take ownership of the full order-to-delivery process and actively ensure that operations run smoothly across departments.
Desired Skills:
- Sage 200
- Logistics
- Operations
