About the position
Department: IT Infrastructure: Facilities Team
Reports To: IT Ops Manager
Employment Status: Permanent
Location: Bedfordview (With possibility of hybrid)
Company Overview:
An established player in the South African long term insurance market with over 25 years of experience in non-traditional sectors. We sell and administer a full range of funeral insurance products in the trade union environment and have a very close working relationship with NEHAWU. We are focused on client centricity and solving needs for South Africans with innovation, unique & creative solutions, and products.
Role Description:
This role will require the candidate to manage the Facilities team, who are responsible for the maintenance and upkeep of the building.
Key Responsibilities:
- General maintenance and upkeep of the building, including the physical infrastructure, utilities and security systems.
- Logging, tracking and ensuring the resolution of any faults with the building or its components.
- Cleaning and maintenance of the building and its grounds.
- The operations of the company canteen.
- The Asset register for all building assets is maintained.
Qualifications, Skills, and Experience:
• Minimum of 5 years of experience in managing of a similar team.
• Proven experience and success in the management of teams to follow schedules and carry out the related tasks.
• Ability to coordinate with vendors and contractors for specialized maintenance and cleaning services.
• Being able to manage expenses related to building upkeep and supplies.
• Plan and organize maintenance, cleaning schedules, and inspections efficiently.
Success Criteria:
• Tickets are handled professionally, and within TAT.
• The building is kept clean and well maintained.
• Individuals in the teams are well managed, according to objective KPI criteria, as well as upskilled and trained to ensure effective performance of the above criteria.
• There is a routine maintenance schedule, and it is carried out according to schedule.
• The canteen operates effectively.
• Good stock and cost controls are in place.
Remuneration & Benefits:
• Market-related based on experience.
• Performance-based annual bonus.
• Subsidised Life and Disability Cover.
• Funeral Cover
Desired Skills:
- Budget Management
- Coordination
- Planning
- Team Management
- Tracking
