Non-Motor Claims Consultant

About the position

Kloof - An established and reputable short term insurance firm is looking for a skilled Non-Motor Claims Consultant to join their claims department.
A well-established firm and long-standing short-term insurance firm in the financial services sector is seeking an experienced Non-Motor Claims Consultant to manage and process claims efficiently.

The successful candidate will be responsible for managing non-motor insurance claims, ensuring compliance with policy terms, and delivering high-quality service to clients. The role requires strong problem-solving abilities and excellent communication skills to handle claims promptly and effectively.

Key Responsibilities:

• Handle and process non-motor insurance claims from initiation to resolution.
• Communicate with clients to gather required documentation and provide updates.
• Assess claims for validity, coverage, and appropriate settlements.
• Liaise with assessors and service providers to expedite claims processing.
• Maintain accurate records and ensure compliance with regulatory and company policies.
• Provide exceptional customer service and resolve client concerns effectively.

Requirements:

• Matric (Grade 12) with Maths non-negotiable
• 2-3 Years experience in Financial Services Sector highly advantageous
• Proficient in Excel and Microsoft packages
• Strong administrative and business acumen
• Tertiary education in related fields - highly advantageous
• Excellent communication with a client-centric attitude

Remuneration: Excellent remuneration structure with company benefits - Salary is subject to experience and qualifications

Only shortlisted candidates will be contacted.

Desired Skills:

• Insurance
• Communication
• Efficient
• Time Management
• Administrative