About the position
Are you meticulous with numbers, detail-driven, and passionate about delivering exceptional guest experiences? We’re seeking a Night Auditor to join a highly reputable Hotel Group in a vital role that blends financial accuracy with outstanding hospitality service.
Please forward your CV to [Email Address Removed] for consideration, or please apply here directly.
Key Responsibilities
- Provide overall revenue control by conducting daily audits to ensure all revenue is accounted for.
- Answer guest calls, attend to face-to-face queries, and manage reservations during night shifts.
- Maintain records and filing systems, serving as a central point of information and assistance for guests.
- Assist with guest check-outs, process final payments, and ensure a smooth and pleasant farewell experience.
- Verify accuracy of room charges, audit all daily revenue reports, and ensure compliance with company guidelines.
- Audit, reconcile, and balance daily financial activities while assisting with reservation enquiries as needed.
- Prepare and distribute revenue reports to stakeholders, balancing totals for cash and credit cards, and running end-of-day reports.
- Perform front desk operations, including handling emergency procedures when required.
Requirements
- Hospitality qualification or equivalent, with 3–5 years’ experience as a Night Auditor or in a similar front office role.
- Strong knowledge of financial controls and operational processes.
- Proficiency in MS Office with an aptitude for numbers and systems.
- Ability to capture, interpret, and interrogate data with accuracy.
- Excellent communication skills (written and verbal), adaptability, and reliability.
- Strong planning, organisational, and problem-solving skills.
- High integrity, attention to detail, and composure under pressure.
What They're Looking For
Someone with a sharp eye for detail, strong numerical ability, and a genuine passion for hospitality. If you thrive on balancing the books while also creating a welcoming environment for guests, this is the role for you.
Desired Skills:
- Administration
- Audits
- Finance
- Financial Control
- Operations
Employer & Job Benefits:
- Medical Aid Contribution
- Provident Fund Contribution
