About the position
Introduction
The purpose of this role is to support the New Business Function in executing investigations of new restaurant sites, coordinating development processes, and maintaining strong relationships with key stakeholders including Developers, Landlords, Project Managers and Franchise Partners. The role requires financial proficiency, administrative coordination, and an understanding of leasing and commercial processes to drive new business growth and expansion.
Duties & Responsibilities
- Issue site investigation instructions to relevant New Business Managers and coordinate site visits.
- Assist in maintaining and strengthening relationships with identified Property Developers, Landlords, internal departments, and Franchise Partners.
- Track progress of projects and maintain all related database information, including mapping and spreadsheet systems of the New Business Division.
- Process initial franchise enquiries and applications.
- Compile weekly and monthly reports.
- Track and follow up on plan approvals sent to Landlords, internal departments, and Franchise Partners.
- Assist in compiling presentations for brands, developers, and Franchise Partners.
- Manage status reports, purchase orders, and requests to invoice.
- Financial & Development Process Management: Act as a gatekeeper in controlling financial and development processes (Risk POs) in collaboration with the Debtors team, ensuring accurate tracking of joining fees and budgets.
- Business Performance & Pipeline Tracking: Support New Business Managers in tracking performance against budgeted new business turnover, store openings, and pipeline progress.
- GAP Analysis: Assist New Business Managers in tracking and closing development gaps by analyzing GAP vs PIPELINE vs closed opportunities.
- Reporting and Performance Metrics
- Regular tracking and reporting of new business development performance.
- Accurate maintenance of databases and financial tracking tools.
- Effective collaboration and communication with internal and external stakeholders.
- Timely execution of leasing and site investigation processes.
Desired Experience & Qualification
- Minimum matric/grade 12
- Relevant diploma/degree will be advantages
- Minimum of 3 years of related experience in an administrative support function.
- Preferred experience in the property/leasing sector.
