About the position
Level 2 Network Engineer with a background in managed services, skilled in integrating and problem-solving in Windows Server, Microsoft 365, Cisco Internetworking, VPNs, and firewalls.
This is a full-time, office-based position (not hybrid).
Working hours are 10:30 AM to 7:30 PM, Monday to Friday, aligned with international business operations.
Qualifications and Minimum Requirements:
- 4 years’ hands-on experience as a Network Engineer within a Managed Services or IT Solutions environment
- Certifications: MCSA / MCITP / CCNA / CCNP / VCP / Fortinet NSE4–NSE8 / Network+
- Microsoft Server, Exchange, Active Directory, and Windows support
- Cisco networking (switching, VLANs, routing, firewalling)
- Microsoft Azure (Storage and Compute)
- Firewall management and implementation (Fortinet NSE 3 Network Security Associate)
- Hyper-V / VMware (virtualisation technologies)
- Server hardware, data backup and recovery, VPN connectivity, and corporate antivirus support
- VOIP/SIP configuration and management
- Driver's license and own transport
Key Performance Areas:
- Support and maintain complex environments across networking, servers, and cloud infrastructure.
- Install, configure, and troubleshoot Microsoft Exchange (on-premises and cloud).
- Manage and monitor firewall rules, VPNs, routing, and switching across multiple networks.
- Configure and maintain virtual environments using VMware or Hyper-V.
- Deploy and maintain Windows Servers, Active Directory, and data backup systems.
- Support virtualisation, storage, and high-availability infrastructure.
- Manage and troubleshoot VOIP/PBX systems (both on-premises and cloud-hosted).
- Provide client-facing support, ensuring professional communication and timely delivery.
- Document all activities and resolutions accurately within the service ticketing system.
- Identify, escalate, and mitigate risks promptly to maintain service continuity.
- Contribute to continuous learning, technical improvement, and team knowledge sharing.
Desired Skills:
- Cisco Systems
- Cloud Computing
- FortiGate
- Networking
- Routing
- Servers
- Troubleshooting
About The Employer:
A leading provider of managed IT services, delivering tailored technology solutions, expert advice, and scalable support to ensure businesses operate efficiently and effectively.
