About the position
Role:
The Network Engineer supports the company’s corporate networks; implements network systems and subsystems and associated hardware and software.
Key performance areas:
- Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary
- 24 x 7 support for network infrastructure
- Implementing & Management of Local Area network (LAN).
- Implementation & Management of Wide Area network (WAN).
- Proactive monitoring & management of Network infrastructure.
- Ensure Network uptime of the highest level.
- Respond to logged incidents and requests
- Implementation of changes as per change management policy.
- Liaison with 3rd party service centre and engineers as required
- Provide support for service backups
- Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
- Provide backup support for the network team members.
- Create and provide input to the following reports:
- Daily, Weekly & Monthly uptime reports.
- Capacity management reports and other team activity reports as requested by the Team Leader
Implementation & management of network & security infrastructure.
- Responsible for Network fault diagnosis
- Ability to Manage the LAN Network using the latest Network devices Cisco [Phone Number Removed];-X switches.
- Support a multi-VRF environment.
- Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.
- Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP, IPSLA,
- Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.
- Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.
Suggested targets:
- Accurate diagnosis of faults using appropriate toolsets and techniques
- Prompt resolution of Network faults to agreed SLA’s
- Adherence to agreed escalation processes
- Share knowledge to the benefit of both the team & the service
- To assist with periodic reviews of all networks operating systems in order to ensure they fall in line with recommended vendor requirements.
Project work:
- Contribute to Network elements of infrastructure projects
- Implementation of Local Area Network (LAN) & Wide Area Network (WAN)
- Implementation of Firewalls.
- Setup of new office Network / Setup of new floor Network in existing office.
Technical documentation:
- Develop and maintain Network operations documentation to a quality standard.
- Maintain the site wise Network documentation.
- Maintain the Network inventory.
- Suggested Targets
- Production of documentation, evidence of adherence to standards and approval of documentation.
Professional know -how:
Minimum qualification:
- Matric
- Relevant Tertiary Qualification
Minimum experience:
- 3 to 5 years of enterprise network administration
- Valid CCNA certification ID Number.
Key competencies:
- Technology teams across the company Group - Internal stakeholders and Support Functions
- Outsourcing partners, Contractors, Suppliers and Vendors
- Attention to detail
- Oral and written communication
- Strong troubleshooting skills
- Ability to work under pressure
- Flexibility and adapting to change
- Trustworthy and Honest – having access to customer finance information
Management/supervisory responsibility:
This position has no supervisory responsibility.
Role:
The Network Engineer supports the company’s corporate networks; implements network systems and subsystems and associated hardware and software.
Key performance areas:
- Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary
- 24 x 7 support for network infrastructure
- Implementing & Management of Local Area network (LAN).
- Implementation & Management of Wide Area network (WAN).
- Proactive monitoring & management of Network infrastructure.
- Ensure Network uptime of the highest level.
- Respond to logged incidents and requests
- Implementation of changes as per change management policy.
- Liaison with 3rd party service centre and engineers as required
- Provide support for service backups
- Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
- Provide backup support for the network team members.
- Create and provide input to the following reports:
- Daily, Weekly & Monthly uptime reports.
- Capacity management reports and other team activity reports as requested by the Team Leader
Implementation & management of network & security infrastructure.
- Responsible for Network fault diagnosis
- Ability to Manage the LAN Network using the latest Network devices Cisco [Phone Number Removed];-X switches.
- Support a multi-VRF environment.
- Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.
- Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP, IPSLA,
- Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.
- Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.
Suggested targets:
- Accurate diagnosis of faults using appropriate toolsets and techniques
- Prompt resolution of Network faults to agreed SLA’s
- Adherence to agreed escalation processes
- Share knowledge to the benefit of both the team & the service
- To assist with periodic reviews of all networks operating systems in order to ensure they fall in line with recommended vendor requirements.
Project work:
- Contribute to Network elements of infrastructure projects
- Implementation of Local Area Network (LAN) & Wide Area Network (WAN)
- Implementation of Firewalls.
- Setup of new office Network / Setup of new floor Network in existing office.
Technical documentation:
- Develop and maintain Network operations documentation to a quality standard.
- Maintain the site wise Network documentation.
- Maintain the Network inventory.
- Suggested Targets
- Production of documentation, evidence of adherence to standards and approval of documentation.
Professional know -how:
Minimum qualification:
- Matric
- Relevant Tertiary Qualification
Minimum experience:
- 3 to 5 years of enterprise network administration
- Valid CCNA certification ID Number.
Key competencies:
- Technology teams across the company Group - Internal stakeholders and Support Functions
- Outsourcing partners, Contractors, Suppliers and Vendors
- Attention to detail
- Oral and written communication
- Strong troubleshooting skills
- Ability to work under pressure
- Flexibility and adapting to change
- Trustworthy and Honest – having access to customer finance information
Management/supervisory responsibility:
This position has no supervisory responsibility.
Desired Skills:
- Valid CCNA
- enterprise network administration
- Degree
- 24 x 7 support
- 3rd party service centre
