About the position
Job Summary:
- Secure and maintain the organisation’s computer systems network. Maintain a reliable, secure and efficient data communications network.
Key Performance Areas
- Plan and Set Up Network Infrastructure
- Maintain High Availability Network Infrastructure
- Conduct Research on Latest Networking Practices
- Perform General Administrative Functions
- Undertake Extraneous-to-IT Activities.
Key Tasks
Plan and Set Up Network Infrastructure
- Specify network requirements and design solutions
- Implement, configure and maintain LAN
- Implement, configure and maintain WAN
- Define and allocate IP addresses
- Plan and report on network capacity within the company
- Negotiate and provide reciprocal network support and access between the company and third-party vendors
Maintain High Availability Network Infrastructure
- Set up user accounts, permissions and passwords
- Install and configure network equipment to update/fix hardware/software issues
- Install and integrate new server hardware and applications
- Support and administer third-party applications (Network and Firewall applications)
- Maintain computer networks and systems including software, Virtual hosts, VPNs, routers
- and other physical hardware
- Tune network performance
- Check for and respond to network security and connectivity alerts and incidents
- Monitor network performance (availability, utilization, throughput and latency) and test for
- weaknesses
- Update virus protection software to keep data and communications protected
- Diagnose and identify root causes of network and security issues.
- Research and resolve network performance issues in a timely manner
- Provide accurate solutions to problems escalated from the 1st line support team
- Provide remote infrastructure support/troubleshooting within agreed SLAs
- Monitor and respond to new capacity threshold alerts
Conduct Research on Latest Networking Practices
- Identify and review appropriate software updates, patches and firmware releases
- Research and make network recommendations on server system operations
- Research and review networking best practices and applications
Perform General Administrative Functions
- Define network policies and procedures
- Communicate networking issues to other IT Teams, Supervisors and management
- Resolve software and hardware configuration issues for users
- Track system’s end of life and specify replacements when needed.
- Document existing systems and formulate comprehensive plans for the implementation of new systems
- Establish and maintain a good working relationship with customers
Undertake Extraneous-to-IT Activities
- Undertake Generator operational checks per prescribed checklist(s)
- Check that OEM generator suppliers’ maintenance regimes are completed per SLA
- Undertake UPS operational/functionality checks per prescribed checklist(s)
- Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
- Process “first point of contact” calls for generator and systems issues and/or failures
- Retrieve camera footage for managers’/supervisors’ review
- Install and maintain camera hardware and cabling
- Conduct solar system operational checks
- Perform basic solar system maintenance (replace fuses, etc.)
- Trouble shoot and resolve office electrical issues
Qualifications:
- Matric
- A+ Certificate
- N+ Certificate
- Linux LPIC-1
- BSc degree in Computer Science or related field,
- An equivalent certification at NQF Level 7 (e.g. Cisco Certified Network Associate (CCNA), Aruba Certified Switching Associate (ACSA), FortiGate)
- MCSE
- MCIPT
Experience
- Proven experience in a network administrator role
- Verifiable experience in the design and implementation of routing and switching large scale, multi-vendor networks (Aruba, Cisco).
- Direct experience in Network Security (e.g. Sophos, FortiGate)
- Applied experience with Aruba routing and switches
- Practical experience with wireless networks
- Relevant experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution
- Hands on experience in Windows server 2019-2016, hyper v, Designing and Implementing a Server
- Practicable experience with Infrastructure, Linux Server, Microsoft Systems
- Working experience with VMware.
Skills and Knowledge
- Solid familiarity with backup and recovery software and methodologies
- Intense knowledge of internet protocols, services and standards.
- Solid understanding of network automation, telemetry, and SDN (Software Defined Networking)
- Knowledgeable in network security standards, best practices, and implementation of them to
- operating procedures and configurations.
- Strong understanding of physical cabling
- Practicable knowledge of best practices around management, control, and monitoring of server infrastructure
- Exceptional written and verbal communication skills
- Excellent problem-solving skills
- Exceptional organising skills
- Ability to diagnose and resolve product, hardware and performance issues independently
- Ability to set up and configure server hardware
- Strong scripting skills
- Robust ability to configure and maintain networking stacks
Attributes
- Attention to detail/accuracy
- Able to work in a team and independently
- Deadline conscious
- Calm under pressure
- Responsible and accountable
- Self-motivated
- Flexible
- Honest, Hardworking and Humble
Job Summary:
- Secure and maintain the organisation’s computer systems network. Maintain a reliable, secure and efficient data communications network.
Key Performance Areas
- Plan and Set Up Network Infrastructure
- Maintain High Availability Network Infrastructure
- Conduct Research on Latest Networking Practices
- Perform General Administrative Functions
- Undertake Extraneous-to-IT Activities.
Key Tasks
Plan and Set Up Network Infrastructure
- Specify network requirements and design solutions
- Implement, configure and maintain LAN
- Implement, configure and maintain WAN
- Define and allocate IP addresses
- Plan and report on network capacity within the company
- Negotiate and provide reciprocal network support and access between the company and third-party vendors
Maintain High Availability Network Infrastructure
- Set up user accounts, permissions and passwords
- Install and configure network equipment to update/fix hardware/software issues
- Install and integrate new server hardware and applications
- Support and administer third-party applications (Network and Firewall applications)
- Maintain computer networks and systems including software, Virtual hosts, VPNs, routers
- and other physical hardware
- Tune network performance
- Check for and respond to network security and connectivity alerts and incidents
- Monitor network performance (availability, utilization, throughput and latency) and test for
- weaknesses
- Update virus protection software to keep data and communications protected
- Diagnose and identify root causes of network and security issues.
- Research and resolve network performance issues in a timely manner
- Provide accurate solutions to problems escalated from the 1st line support team
- Provide remote infrastructure support/troubleshooting within agreed SLAs
- Monitor and respond to new capacity threshold alerts
Conduct Research on Latest Networking Practices
- Identify and review appropriate software updates, patches and firmware releases
- Research and make network recommendations on server system operations
- Research and review networking best practices and applications
Perform General Administrative Functions
- Define network policies and procedures
- Communicate networking issues to other IT Teams, Supervisors and management
- Resolve software and hardware configuration issues for users
- Track system’s end of life and specify replacements when needed.
- Document existing systems and formulate comprehensive plans for the implementation of new systems
- Establish and maintain a good working relationship with customers
Undertake Extraneous-to-IT Activities
- Undertake Generator operational checks per prescribed checklist(s)
- Check that OEM generator suppliers’ maintenance regimes are completed per SLA
- Undertake UPS operational/functionality checks per prescribed checklist(s)
- Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
- Process “first point of contact” calls for generator and systems issues and/or failures
- Retrieve camera footage for managers’/supervisors’ review
- Install and maintain camera hardware and cabling
- Conduct solar system operational checks
- Perform basic solar system maintenance (replace fuses, etc.)
- Trouble shoot and resolve office electrical issues
Qualifications:
- Matric
- A+ Certificate
- N+ Certificate
- Linux LPIC-1
- BSc degree in Computer Science or related field,
- An equivalent certification at NQF Level 7 (e.g. Cisco Certified Network Associate (CCNA), Aruba Certified Switching Associate (ACSA), FortiGate)
- MCSE
- MCIPT
Experience
- Proven experience in a network administrator role
- Verifiable experience in the design and implementation of routing and switching large scale, multi-vendor networks (Aruba, Cisco).
- Direct experience in Network Security (e.g. Sophos, FortiGate)
- Applied experience with Aruba routing and switches
- Practical experience with wireless networks
- Relevant experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution
- Hands on experience in Windows server 2019-2016, hyper v, Designing and Implementing a Server
- Practicable experience with Infrastructure, Linux Server, Microsoft Systems
- Working experience with VMware.
Skills and Knowledge
- Solid familiarity with backup and recovery software and methodologies
- Intense knowledge of internet protocols, services and standards.
- Solid understanding of network automation, telemetry, and SDN (Software Defined Networking)
- Knowledgeable in network security standards, best practices, and implementation of them to
- operating procedures and configurations.
- Strong understanding of physical cabling
- Practicable knowledge of best practices around management, control, and monito
