About the position
Network & Service Operations Engineer
Lead. Secure. Restore. Optimise.
We are looking for an experienced Network & Service Operations Engineer to take a hands-on leadership role in enterprise network and security operations. You’ll be responsible for keeping critical infrastructure secure, resilient and available while leading high-priority incidents, coordinating technology vendors and driving service restoration across complex enterprise environments.
What You’ll Be Doing
- Support and optimise enterprise WAN and SD-WAN environments.
- Manage firewalls, VPNs, secure remote access and NAC technologies.
- Monitor network security events, logs and suspicious traffic.
- Support cloud connectivity and hybrid network environments.
- Conduct firewall ruleset, network segmentation, VPN and security-hardening reviews.
- Identify security vulnerabilities, risks and control gaps and recommend improvements.
- Implement firewall policies, security changes and network segmentation.
- Coordinate SD-WAN security deployments and network/security changes.
- Lead and coordinate P1 and critical incidents, driving rapid service restoration.
- Provide clear, structured updates to technical teams, business stakeholders and executives.
- Support root-cause analysis and post-incident reviews.
- Coordinate multiple technology vendors and managed service providers.
- Monitor vendor performance and escalate technical or service issues when required.
- Develop Low-Level Designs (LLDs), implementation plans, risk registers and technical documentation.
- Support network standards, governance, service assurance and operational reporting.
RequirementsWhat We’re Looking For
- 5+ years’ experience in Network Security Engineering, ideally within large enterprise environments.
- Strong hands-on experience with:
- Enterprise WAN / SD-WAN
- Firewalls
- VPNs
- NAC
- Network segmentation
- Security monitoring and logging
- Enterprise routing & switching
- Cloud connectivity
- Proven experience supporting or leading P1/critical incidents.
- Experience working with multiple vendors and managed service providers.
- Strong understanding of incident management, service assurance and operational governance.
- Ability to provide technical direction and remain composed during high-pressure incidents.
- Strong stakeholder communication and vendor-management skills.
- Experience producing LLDs, network/security standards, change plans and risk documentation.
Qualifications
- Matric + Tertiary Qualification
- Cisco CCNP Enterprise
- Cisco CCNP Security
- CompTIA Security+
Desired Skills:
- Enterprise WAN/SD-WAN
- Firewalls
- VPN Technologies
- LLDS
Desired Qualification Level:
About The Employer:
