Network & IT Support Field Technician

About the position

Our client is a young, nimble team of professionals and are looking for the ideal Network & IT Support Field Technician candidate to join their well-established team in the Western Cape.

Requirements

• Valid unendorsed South African driver’s license and own reliable transport.
• Clear criminal record.
• Ability to work unsupervised.
• Ability to embark on trips that cover the Western Cape, Eastern Cape, and Northern Cape (and other provinces and Southern African countries when required) for up to two weeks at a time.
• Valid passport and ability to travel to Southern African countries including Mozambique, Swaziland, and Lesotho if and when required.
• Honest and reliable, with a clear sense of responsibility and accountability.
• Excellent communication skills.
• Technical acumen including computer support as well as computer and IOT network maintenance and support.
• Ability to troubleshoot problems and resolve problems experienced on site, while in constant communication with the back office for support.
• Willingness to put in extra time if and when required.
• Computer literate in Google Workspace, as well as call-out / site visit inspection software for reporting purposes.

 
Job duties:
The successful candidate will be required to build relationships with their regional customer.
base, and be responsible for installation and maintenance of Service Systems equipment and systems at customer sites. You should be capable of establishing and maintaining support call cycles and submitting complete records and paperwork to the relevant departments. Strong administration skills are advantageous, as well as a can-do attitude. Additional tasks may be assigned from time to time in line with any company requirements.
 
Ultimately, the company is looking for a well-rounded candidate with sound technical experience who can perform under pressure, work independently, multi-task well, and be good with people.
 


Our client is a young, nimble team of professionals and are looking for the ideal Network & IT Support Field Technician candidate to join their well-established team in the Western Cape.

Requirements

• Valid unendorsed South African driver’s license and own reliable transport.
• Clear criminal record.
• Ability to work unsupervised.
• Ability to embark on trips that cover the Western Cape, Eastern Cape, and Northern Cape (and other provinces and Southern African countries when required) for up to two weeks at a time.
• Valid passport and ability to travel to Southern African countries including Mozambique, Swaziland, and Lesotho if and when required.
• Honest and reliable, with a clear sense of responsibility and accountability.
• Excellent communication skills.
• Technical acumen including computer support as well as computer and IOT network maintenance and support.
• Ability to troubleshoot problems and resolve problems experienced on site, while in constant communication with the back office for support.
• Willingness to put in extra time if and when required.
• Computer literate in Google Workspace, as well as call-out / site visit inspection software for reporting purposes.

 
Job duties:
The successful candidate will be required to build relationships with their regional customer.
base, and be responsible for installation and maintenance of Service Systems equipment and systems at customer sites. You should be capable of establishing and maintaining support call cycles and submitting complete records and paperwork to the relevant departments. Strong administration skills are advantageous, as well as a can-do attitude. Additional tasks may be assigned from time to time in line with any company requirements.
 
Ultimately, the company is looking for a well-rounded candidate with sound technical experience who can perform under pressure, work independently, multi-task well, and be good with people.
 

Desired Skills:

• drivers licence and own car
• valid passport and avaiabilty to travel
• sound technical experience
• perform under pressure
• work independently
• multi-task
• Good peoples skills