National Technical Manager

About the position

A Very well established company in the East Rand is seeking a National Technical Manager to join their team.
Minimum Requirements: 

• Diesel / Auto Electrical/ Millwright Trade test 
• Higher Management qualification 
• Experience in training technical staff 
• Knowledge of Excel spreadsheets 

Key Responsibilities: 

• Lead and oversee a team of technicians delivering services to external clients, ensuring high standards of performance.
• Diagnose machine issues and implement the most cost-effective and accurate solutions.
• Complete necessary forms and documentation as part of the company's standard service procedures.
• Maintain and manage all machine Service and Parts Manuals to ensure up-to-date and accurate information.
• Design and implement a comprehensive training strategy for technicians to enhance skill sets and operational efficiency.
• Ensure technicians meet OEM-required training standards and certifications.
• Develop and establish a standardized maintenance program for contract equipment to optimize performance.
• Provide technical support on equipment nationwide, ensuring prompt and effective resolutions.
• Regularly compile technical reports on equipment performance and communicate findings to OEMs.
• Analyze and report on warranty claims, identifying trends and areas for improvement.
• Monitor and control subcontractor expenditures, ensuring cost-effective resource allocation.
• Comply with all Safety, Health, Environmental, and Quality regulations, maintaining a safe work environment.
• Oversee workshop budgets and lead the planning process for financial allocations.
• Facilitate weekly national meetings with department managers to discuss key operational metrics.
• Travel to various branches as required to support operations and ensure consistency in service delivery.

Desired Skills:

• technical manager
• national technical manager
• technical supervisor