Merchandiser

About the position

A market leader in the Spirit Industry is seeking for a roving Merchandiser.
General Description of the Role
The Merchandiser is responsible to effectively and efficiently merchandise products in a set standard in order to grow company brands and visibility.
 
Key Responsibilities

• OPERATION EXCELLENCE
  • Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)
  • Count and determine stock to be merchandised as per SOP
  • Draw stock requirements (e.g. fill the space immediately after entering a store) according to SOP
  • Merchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tag
  • Keep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOP
  • Execute merchandising activities as per cycle brief.
  • Deliver customer satisfaction by managing customer communication
  • Communicate and upkeep knowledge of product and promotions according to the cycle brief
  • Effectively record merchandising activities as per standard
  • Execute calls as per call cycle
  • Advise Team Leader on identified opportunities in the store
  • Advise Team Leader on out of stocks as per SOP
  
  

 
DATA MANAGEMENT AND ANALYSIS

• Record relevant metrics and competitor activities as per standard

 
EFFECTIVE HUMAN CAPITAL MANAGEMENT AND DEVELOPMENT

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Plan and prioritize, demonstrate abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP

EFFECTIVE ADMINISTRATION

• Submit required documents to respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOP
• Manage and care for company assets issued to you for business use
• Submit all expense reports on time as per SOP

 
Key Relationships
Internal: Sales Consultant, Team Leader, and HR
External: Customers, Consumers and Clients

Knowledge and Experience 
Merchandising experience – 12 months experience in an FMCG merchandising environment
Relevant experience in spirits is preferable
 
Education / Professional Qualifications
Required: Grade 12 , A valid unendorsed driver's license - code 08
Beneficial: CWA or WSET

Skills and Competencies

• Good written and verbal communication skills
• Good listening skills: ability to listen and understand clearly and correctly
• Good interpersonal skills: ability to interact with people and work with others across all boundaries
• Good conceptual skills
• Ability to work with numbers and figures at an intermediate level
• Ability to face, accept and adapt to change

Desired Skills:

• Negotiation
• Sales
• Merchandising
• Commercial Accumen