About the position
Medical Secretary
Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants
Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month
About Our Client
Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.
The Role: Medical Secretary
As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.
Key Responsibilities
- Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality
- Manage consultant diaries, including booking patient appointments and coordinating with hospitals
- Handle patient enquiries professionally via phone and email
- Process referrals and test requests promptly and accurately
- Maintain up-to-date and compliant patient records
- Liaise with consultants, hospitals, insurers, and patients as required
- Support colleagues by covering phones, inboxes, and desks when needed
- (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently
- (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes
About You
- Minimum 1 years experience as a Medical Secretary
- Confident proofreading AI-transcribed clinic letters and managing consultant diaries
- Developing knowledge of private practice processes
- Comfortable working under supervision, with support available for complex cases
- Proven ability to manage consultant practice independently
- Strong track record handling billing, theatre bookings, and correspondence without supervision
- Experience mentoring junior staff and improving practice management processes
- Demonstrates initiative, adaptability, and attention to detail
Desirable:
- AMSPAR or BSMSA qualification
- Experience in private healthcare
- Knowledge of medical terminology and healthcare systems
Desired Skills:
- Secretarial
- Proofreading
- Private Practice
- Mentoring
- Enquiries
- Referrals
- AMSPAR
- BSMSA
- Patient records
Desired Work Experience:
Desired Qualification Level:
