MEDICAL RECEPTIONIST
- Undisclosed
- Permanent Junior position
-
Durban (Durban CBD)
- Posted 02 Apr 2024
-
Job 2559508
About the position
MEDICAL RECEPTIONIST
MINIMUM REQUIREMENTS:
- Matric Qualification
- Basic Computer Literacy
- Fluent in English and Zulu
- Excellent communication and interpersonal skills
DUTIES AND RESPONSIBILITIES:
- Assist patients at reception: Serves patients by greeting them and helping them to access the clinic services in a friendly and professional manner.
- Answering telephone calls and referring inquiries appropriately.
- Assist doctors and nurses.
- Optimising patient satisfaction by minimizing waiting times and directing patient flow.
- Scheduling of appointments.
- Preparing and maintaining patient files.
- Maintaining confidentiality of patient records.
- Maintaining adequate medicine trolley and stationery supplies in the consulting rooms and ensuring consulting rooms are neat and tidy.
- Assist with prepackaging of medicines for use in the dispensary.
- Assist with the disposal of medical waste and ensure an adequate supply of medical waste containers.
- Maintaining a neat and orderly reception area
SKILLS AND ABILITIES:
- Excellent communication and interpersonal skills.
- Exceptional multitasking and time management skills.
- Ability to show compassion and empathy to patients.
- Good teamwork skills.
- Meticulous and organized.
- Telephone skills.
- Quick learner who takes initiative and requires little or no supervision.
- Energetic, positive, outgoing, people person.
- Experience in a healthcare environment.
Closing date for applications: 12 March 2024
Desired Skills:
- Computer Literacy
- Interpersonal Skills
- Excellent communication skills
Desired Qualification Level:
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