About the position
We are seeking an organised, proactive, and detail-oriented Marketing Operations Project Coordinator with 2 to 3 years of professional experience. In this role, you will act as the central engine for campaign orchestration, ensuring that strategic requirements provided by the business are smoothly executed, developed, and deployed across our paid and owned marketing channels.
Your primary ownership is the orchestration process for marketing operations.
You will manage cross-functional stakeholder alignments, facilitate communication between internal business units and external agencies, maintain rigorous task tracking, and provide clear visibility to the Project Manager. This role requires a professional who thrives in a fast-paced, multi-geographical environment and can seamlessly translate complex processes into clear, linear accountability.
Key Responsibilities
- Campaign Orchestration Lifecycle Management
- Own the end-to-end operational workflow of marketing campaigns, ensuring initiatives successfully move from initial brief to live deployment.
- Review incoming marketing briefs from business teams and convert them into structured operational execution templates.
- Coordinate with external agencies, technical specialists, and channel experts responsible for development and deployment.
- Stakeholder Coordination Alignment
- Act as the primary operational bridge between Business, Creative Agencies, Development Teams, and Project Managers.
- Organise, schedule, and facilitate alignment calls, discovery workshops, and campaign progression meetings.
- Manage stakeholder expectations, drive consensus during bottlenecks, and ensure the entire group remains aligned on next steps.
- Tracking, Documentation Reporting
- Maintain highly accurate work management trackers using Jira and Excel to monitor campaign work items, ticket updates, and milestones.
- Capture detailed meeting outputs, distribute concise action items, and perform systematic follow-ups to ensure individual task completion.
- Synthesise multi-team progress updates into linear, high-level status reports for the Project Manager.
- Experience: 2–3 years of professional corporate experience, preferably in marketing operations, project coordination, or agency account management.
- Education: Bachelor’s or Master’s degree required. Educational exposure to Marketing, Business Operations, or Management is highly valued.
- Tools Platforms:
- Proficiency with Jira (ticket management, task tracking) and Excel (data management, reporting).
- Conceptual exposure to modern Marketing Automation Platforms (specifically Adobe ecosystem tools like Adobe Journey Optimizer) is highly valued.
- Operational Execution: Outstanding attention to detail, process-driven mindset, and a strong capability in documentation and reporting.
- Adaptability: Proven ability to operate effectively within ambiguous, multi-lingual, and multi-geographical team structures.
- Communication: Native or professional-grade English proficiency. Must possess the ability to deconstruct complex, non-linear workflows into simple, actionable linear ownership for diverse teams.
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software
