Manager: School of Information and Digital Technology (SIDT) at Mancosa

About the position

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

Duties & Responsibilities

CORE FUNCTIONS INCLUDE:

The purpose of the School Manager role is to offer robust academic leadership to the respective schools, both existing and emerging. The School Manager will contribute to the attainment of MANCOSA's strategic objectives, namely, academic excellence, student-centric transformation, and sustainability, with the overarching aim of building a resilient and sustainable institution. This role ensures that MANCOSA's academic initiatives are fit-for-purpose, aligned with industry needs, and responsive to the evolving profile of its student body

CORE FUNCTIONS INCLUDE:

Programme Management

Oversee new programme readiness and semester planning, including content migration, QA, and final approvals.

• Manage the student lifecycle: from recruitment and induction to WIL placement (where applicable).
• Review and sign off on academic and marketing collateral including the website, handbook, and prospectus.
• Ensure effective participation in all academic committee engagements and maintain a robust reporting dashboard.Academic Management

• Oversee and report on academic staff recruitment, onboarding, training, and performance management.
• Monitor and enhance the quality of teaching, assessments, and student support systems.
• Ensure systematic school meetings, accurate record-keeping, and academic collaboration.
• Manage and review KPIs for Academic Programme Leaders (APL), Academics and Academic Support Coordinators (ASC) and resolve escalated student queries with professionalism and empathy

Curriculum Review

• Oversee the review and implementation of curriculum changes in collaboration with academic directorates.
• Sign off on Programme Information Sheets (PIS), module guides, and participate in PAC and PDDR processes.
• Ensure programme compliance and continuous curriculum improvement.

Teaching, Learning, and Community Engagement

Approve teaching plans and strategies.

• Facilitate module/s, including assessment setting and marking.
• Attend all relevant T&L meetings and trainings.
• Supervise postgraduate research students and contribute to the school's academic promotion via research outputs, media presence, and community engagement.
  

Desired Experience & Qualification

Required Qualifications and Experience:

• Essential: Master's degree in a relevant discipline; at least 3 years of academic management experience.

• Preferred: Doctoral qualification; 5 years in academic leadership or management roles

Essential Skills:

o Expertise in curriculum design, academic operations, and quality assurance.

o Strong leadership and project management skills.

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o Excellent communication, interpersonal, and decision-making abilities.

o Proven ability to lead teams, foster collaboration, and drive continuous improvement.

o High ethical standards, strategic thinking, and a passion for student success

Physical Requirements:

• Must be capable of working with visual and auditory input.

Special Conditions:

• Willingness to work overtime when required.