About the position
Introduction
Step into a fast-paced, customer-centric environment where every transaction counts! As a Frontline Manager at Pick n Pay, you'll be the heartbeat of store operations - ensuring our financial processes are accurate, efficient, and aligned with company values. This dynamic role puts you at the forefront of takings and POS reconciliations, cash office oversight, and real-time problem-solving around till variances, banking queries, and customer refunds.
Duties & Responsibilities
Promptly respond to cashier queries and issues
Authorise transactions per the SOP
Manage queues proactively
Manage and maintain hygiene, housekeeping and safe working standards on the frontline
Manage and maintain all security procedures
Proactively manage the prevention of waste and shrink
Manage the human resource (communication and training)
Initiate and coordinate social responsibility activities
Manage the efficient operation of the cash office
Complete all required documents and administration daily
Experience & Qualification
Grade 12
2 Years Supervisor experience
Competencies
Attention to detail and conscientious
Assertive with a sense of urgency
Customer focused
Human resource management skills (including communication and training)
Communication skills
Planning
Organising
Time management
Leadership and control
Problem solving
Conflict management
Ability to delegate
