About the position
Role Summary
Experienced in managing in-store bakery operations, ensuring product quality, freshness, and exceptional customer service. Skilled in production planning, stock control, and team leadership to achieve sales and profitability targets while maintaining high food safety standards.
Requirements
Minimum Requirements:
Matric
Must be a qualified baker
Minimum of 2 years in a supervisory position
Competencies:
Assertive
Attention to detail
Communicate
Conscientious (by the book)
Customer minded
Monitor and develop other's performance
Sense of urgency
Team player
Thorough/accurate
Key Responsibilities
Key Responsibilities:
Accept full overall responsibility for the department
Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
Ensure that security procedures are adhered to
Ensure that merchandise/display standards are adhered to
Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
Prevent wastage/shrinkage/damages
Check correct pricing e.g. labels
Complete all relevant administration/documentation
Plan and implement sales promotions
Approach and advise customers on the product, listen to customers' requests, provide the required product or services and handle customers in a courteous and businesslike manner
Monitor budgets (expenses, turnover, gross) and take required action
Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
Plan daily/weekly production of products (if applicable)
Communicate effectively with employees, management, customers and suppliers
Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
Manage employees to ensure standards are maintained by competent, motivated employees
Closing date: 25 October 2025
