Maintenance Supervisor (Retail Operations)

About the position

Ensure all relevant building maintenance items are timeously resolved in a safe and adequate manner.
REQUIREMENTS:

• Grade 12 (NQF 4)
• Drivers License is essential.
• Be available to assist for after-hours emergencies.
• Be required to work shifts as determined by the Operations Manager
• 2 years related experience, onsite in an operations team/department.
• Retail property experience essential

DUTIES:
Maintenance Supervisory duties:

Ensure the smooth running of all issues pertaining to the operations of the building; specifically, but not limited the following:

• Identify and record all building maintenance defects on the RAG Document.
• Liaise with the maintenance team on site with regards to the building defects.
• Directing maintenance team and ensuring tasks are completed on time as per the RAG document.
• Assist Operations Manager with liaising with public and tenants pertaining to operational matters of the Centre.
• Ensure basic provisions of the service providers' contracts are adhered to e.g. tools, machinery, uniforms etc.
• Liaise with the Operations Manager daily on all operations issues dealt with including submitting updated RAG documents daily.
• When on duty or after hours, liaise with all service providers e.g. Cleaning, Security, Waste, Landscaping, Parking and HVAC contractors, manage and ensure the smooth running of the Centre.
• Ensure all tenants comply with the rules and regulations of the mall and where necessary ensure they are notified of such when they are in breach thereof.
• Inspect and report all project work that takes place on-site where it impacts on the center operations and health & safety.
• Coordinating with tenants’ contractors with regard to fiber cable routes etc.
• Stock takes all tools weekly and manages tools register.
• Communicate and assist center security staff in case of an emergency.
• Always remain contactable on radio.

General maintenance and cleaning:
Assume responsibility for the effective performance of assigned cleaning and maintenance functions:

General maintenance

• Preventative maintenance plan to be performed in line with Operations Strategy.
• Toilet facilities maintenance.
• General tiling where necessary.

Cleaning

• Service yards
• Maintenance storerooms
• Mesh Room
• Workshop
• Car Park
• Porte Caches

Internal and external lighting

• Fused globes are identified and reported
• Fused globes are replaced

Painting

• Building areas
• Car Park
• Bollards and railings
• Interior touch-ups where necessary

Tenant service

• Work with maintenance assistants to ensure effective communication with and assistance of tenants.

Company personnel service

• Work with maintenance assistants to ensure effective communication and assistance with company personnel.

Desired Skills:

• operations management
• facilities management
• maintenance management