Logistics Systems Analyst (PE Hybrid)

About the position

ENVIRONMENT:

A PE-based global Logistics Operation is looking to fill the role of a Logistics Systems Analyst who will be responsible for all activities related to the Warehouse Management System (WMS). Responsibilities include but are not limited to efficiencies, installing, maintaining and supporting the WMS. You will provide general maintenance and system updates on WMS software, analyse and troubleshoot problems. The ideal candidate will possess a BSc/BCom in Computer Science or equivalent with at least 3 or more years relevant experience including with Logistics and WMS, order management applications and database systems. This entails in depth knowledge of the WMS as well as Logistics processes to be applied for training end users, requirements gathering, WMS support, project coordination and business analysis. Information management, storage and analysis of data through computer networks, systems, and computer databases. To be successful in this role, you should be a technologist at heart, deeply analytical and capable of critical thinking, being able to grasp business concepts and translate those to deliverables.

DUTIES:

• Define business requirements for WMS software upgrades deployment, software upgrades, and system configuration.
• Implement and provide WMS support across applicable facilities.
• Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients.
• Recommend and manage operational system changes including new concepts, system improvements, changes with software supplier, and other innovations needed for long-term success.
• Create training documents and resources for system users.
• Where required, develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions.
• Work with warehouse staff on WMS configurations and stock reconciliations.
• Assist all departments and other onsite business partners with WMS requests.
• Document and enforce SOP and best practices, keep training manuals and related documentation updated and available for local use.
• Support all WMS-related integrations with different systems.
• Respond to calls, email, and personal requests for technical support.
• Manage and coordinate various projects.
• Where necessary, travel both locally and internationally, may be required to support implementations and continuous improvements as well as training.

REQUIREMENTS:

Qualifications –

• BSc/BCom in Computer Science or equivalent.

Experience/Skills –

• A minimum of 3 or more years of experience required (kindly note that the experience is only a rough guideline, and the appropriate level will be ascertained during the interview process).
• 1 Years’ experience in Logistics.
• Understanding of WMS, order management applications and database systems.

Advantageous -

• Experience as a super user in one or more WMS.
• Softeon experience.

ATTRIBUTES:

Self-Management – They don’t believe in micromanagement. You need to possess the drive and ability to deliver

on projects without constant supervision.

Technical – Prior involvement in feature design and development in a WMS.

Problem-Solving – This role has a heavy emphasis on thinking and working outside the box. You need to have a

thirst for learning and be receptive to adopting new approaches and ways of thinking.

Logic – You need to have the ability to work through and make logical sense of complicated and often abstract

solutions and processes.

Attention to Detail – This role requires a close attention to detail.

Language – The company has a global footprint, with offices and clients practically everywhere. The ability to

read, write, and speak fluently in English, is a must. Other languages could prove to be useful. 

Communication – Your daily job will regularly require communication with JAS team members. The ability to

clearly communicate, on a technical and business level, is essential to your job. This includes both verbal and

written communication.

Desired Skills:

• Logistics
• Systems
• Analyst