Logistics and Finance Administrator - FMCG

About the position

Well established company on the East Rand seeks a Logistics and Finance Administrator from FMCG industry to join their team
This role is critical in ensuring returned stock is properly reconciled, claims are validated and processed, and inventory and financial records are accurately maintained.

Key Responsibilities

• Process and reconcile customer returns, damages and shortages.
• Verify returned stock against documentation and identify claimable items.
• Process customer credit notes and ensure accurate financial administration.
• Transfer good stock back to the warehouse and manage returns put-aways.
• Ensure returns ageing and processing timelines are met.
• Analyse returns reports to identify trends, discrepancies and problem areas.
• Coordinate with warehouse, logistics, sales, planning and finance teams to resolve issues.
• Maintain accurate records on systems and track administrative tasks efficiently.
• Monitor key metrics such as returns rate, time-to-credit and claims accuracy.

Requirements

• Grade 12 and relevant qualification
• FMCG industry experience is essential
• Experience in claims administration or returns processing
• Strong financial acumen and attention to detail
• Proficiency in MS Excel, Word and Outlook
• Syspro experience advantageous
• Strong communication and organisational skills
• Ability to work independently in a high-pressure environment

Desired Skills:

• logistics administrator
• reverse logistics
• finance administrator
• logistics coordinator

Employer & Job Benefits:

• Medical aid
• provident fund
• risk cover and 13th cheque