About the position
Our client is a boutique logistics and customs-clearing organisation specialising in the careful handling and transportation of high-value, fragile and luxury goods. Working closely with the art and interior design industries, the business provides a personalised, detail-driven service where precision, reliability and exceptional coordination are essential.
An exciting opportunity is available for a Logistics & Executive Assistant individual to join a close-knit team in a hybrid role combining approximately 60% logistics coordination and operational support with 40% direct executive assistance to the founder. The ideal candidate is proactive, highly organised and dependable, with the ability to take ownership of tasks and manage responsibilities independently. This role will be based in Woodstock, Cape Town.
Responsibilities:
Logistics Coordination & Operational Support
- Coordinate and support day-to-day logistics and freight operations.
- Assist with shipment planning, tracking, scheduling and delivery coordination.
- Liaise with clients, suppliers, transport providers and other relevant stakeholders.
- Maintain accurate shipment records, documentation and operational updates.
- Support customs-clearing and forwarding processes where required.
- Ensure high-value and fragile goods are handled with care and that all arrangements are accurately coordinated.
- Monitor shipment progress, identify potential delays and proactively communicate updates.
- Provide general operational and administrative support to ensure the smooth running of logistics activities.
Executive Assistance & Administration
- Provide direct administrative and organisational support to the founder.
- Manage delegated tasks and follow them through to completion independently.
- Assist with scheduling, diary coordination, correspondence and follow-ups.
- Prepare, organise and maintain documents, records and other administrative information.
- Coordinate appointments, meetings and business-related arrangements.
- Anticipate priorities, manage competing deadlines and ensure important tasks are not overlooked.
- Handle confidential information with discretion and professionalism.
Requirements:
- 2-4 years experience in logistics, clearing and forwarding, freight coordination, operations support or a related environment.
- Fluent in both English and Afrikaans, written and spoken.
- Valid driver's licence and reliable own transport.
- Strong organisational skills and exceptional attention to detail.
- Demonstrated ability to take ownership of tasks and work independently.
- High levels of reliability, accountability, professionalism and loyalty.
- Willingness to learn new systems and processes; prior experience with specific logistics software is not essential.
- Ability to remain calm, adaptable and effective under pressure.
- Willingness to work additional hours during peak periods or when shipment requirements demand it.
- Willingness to work fully on-site in Woodstock, Cape Town.
Beneficial:
- Experience with customs documentation, freight forwarding or international shipments.
- Familiarity with logistics management systems; experience with ShipShape would be an advantage but is not essential.
- Experience supporting senior management or business owners in an administrative capacity.
- Exposure to handling high-value, fragile or specialised goods.
Key Competencies:
- Ownership and initiative: Takes responsibility for tasks and sees them through without constant supervision.
- Attention to detail: Maintains accuracy across logistics arrangements, documentation and administration.
- Reliability and loyalty: Demonstrates consistency, accountability and commitment.
- Planning and coordination: Manages multiple priorities while ensuring deadlines and details are not missed.
- Communication: Communicates clearly and professionally with clients, suppliers and internal stakeholders in both English and Afrikaans.
- Adaptability: Learns new systems quickly and responds effectively to changing priorities.
- Composure under pressure: Remains calm and solution-focused when dealing with urgent shipments or competing demands.
Desired Skills:
- Logistics
- ShipShape
- Freight
- Operations support
- Executive support
- International shipments
- Specialised goods
