About the position
Role Summary
We are seeking an innovative and future-fit Grocery Floor Manager with proven experience in Fresh to lead the sales and trade strategy for our new local store. This role is pivotal in driving growth, ensuring operational excellence, and delivering against Pick n Pay's Fresh strategy while maintaining high customer satisfaction.
Requirements
Minimum requirements
Matric/ Grade 12
2 year experience as a Supervisor in retail
Competencies
Attention to detail
Sales growth planning
Budget management (read, understand, take action)
Human resource management skills (including communication and training)
Planning and Organising
Time management
Leadership and control
Problem solving
Conflict management
Ability to delegate
Key Responsibilities
Key responsibilities
Sales, Trade & Financial Management
Drive sales performance in line with the approved sales and trade plan for non-fresh departments, including all promotional activities.
Control and manage shortages within the store's shortage budget through
active prevention measures.
Monitor, schedule, and manage labour costs to ensure alignment with the labour budget.
Stock, Inventory & Cold Chain Management
Ensure optimal stock accuracy and product availability to agreed standards.
Implement and maintain consistent cold chain management across all relevant areas.
Oversee ordering processes to maintain the correct stock levels without compromising availability or waste.
Customer Experience & Store Standards
Drive a positive fan score by promoting excellent customer service.
Maintain and uphold operating standards within the department.
Manage merchandising and display standards to support visual appeal and sales objectives.
Operational Excellence
Communicate effectively with internal and external stakeholders to support smooth store operations.
Oversee the effective functioning of the cash office.
Ensure all administrative tasks, reporting, and documentation are completed accurately and on time.
Uphold the highest standards of security and hygiene within the non-fresh
department.
Provide input and support to the receiving department to ensure accurate and efficient receiving processes.
People, Community & Additional Responsibilities
Lead and support social responsibility initiatives within the store and
community.
Act as a key carrier and ensure all responsibilities linked to this designation are upheld.
Closing date: Tuesday 03 March 2026
