About the position
Are you a hospitality sales professional who knows the leisure travel trade, understands how to build valuable partnerships and enjoys turning strong relationships into measurable business?
An exciting opportunity has become available for an experienced and commercially driven Leisure Sales Manager to join an established hospitality group, taking responsibility for leisure sales across three distinctive hotels in Cape Town and the Cape Winelands.
This is a fantastic opportunity for someone who understands the leisure market, has established travel trade relationships and knows how to identify opportunities, negotiate effectively and grow profitable business.
Valid Code 08 driver’s licence and own reliable transport essential.
Please forward your CV to [Email Address Removed] or apply here directly
The Role
Reporting into the Group’s Commercial Sales and Marketing leadership, you will be responsible for growing leisure business across all three hotels while strengthening relationships across the domestic and international travel trade.
You will work closely with Revenue, Distribution, Reservations, Marketing and hotel teams to convert opportunities and support overall commercial performance.
Key Responsibilities
- Manage and grow relationships with STOs, wholesalers, tour operators and travel agents
- Develop clear plans for priority accounts to grow, retain and recover business across the three hotels
- Lead the leisure contracting process, including assessing contract and rate requests and negotiating rates, allocations and commercial terms
- Proactively identify, qualify and convert new leisure business opportunities
- Maintain a clear new business pipeline, with particular focus on identified need periods and business priorities
- Act as a knowledgeable and responsive point of contact for leisure travel trade partners
- Host site inspections and represent the hotel group at trade shows, roadshows and industry events
- Monitor leisure production, account performance, market trends and competitor activity
- Translate market and account insights into practical commercial recommendations
- Maintain an up-to-date sales pipeline and account activity plan
- Provide meaningful leisure sales insights and recommendations for business reporting and planning
- Maintain accurate and accessible account records, contracts and correspondence
- Manage leisure sales expenditure responsibly within agreed budgets and company policy
What We’re Looking For
- Minimum 5 years’ relevant hospitality or travel trade sales experience
- Demonstrated experience in leisure accounts, contracting and account management, ideally within the 4 star or 5 star hotel sector
- Relevant Hospitality, Tourism or Business Diploma
- Demonstrated experience managing relationships with Specialist Tour Operators, wholesalers, tour operators and/or travel agencies
- Proven experience representing a hotel, hotel group or tourism business at travel trade shows, roadshows or industry events
- Sound working knowledge of hotel contracting processes and the relationship between Sales, Marketing, Revenue, Distribution and Reservations
- Proficient in Microsoft Office and hotel systems, with working knowledge of Opera advantageous
- Flexibility to attend client meetings, site inspections and industry events, including occasional after-hours engagements when required
This is a full-time, office-based role in Cape Town. Daily office attendance is required except when attending approved client meetings, site inspections, trade events or other business activities.
Applicants must be South African Citizens. Appointment will be subject to satisfactory criminal record, credit, qualification and reference checks.
Preference will be given to Employment Equity candidates in line with the company’s transformation objectives.
Why Consider This Opportunity?
You’ll have the opportunity to play a meaningful role in growing leisure business across three established hotels, develop a high-impact portfolio of domestic and international travel trade relationships, and join a respected hospitality environment where commercial performance and exceptional guest experiences go hand in hand.
If you know the leisure travel trade, enjoy building relationships and have the commercial instinct to turn opportunity into business, we’d like to hear from you.
Desired Skills:
- Hospitality
- Leisure
- Sales
- Marketing
- Travel
