About the position
About the Role
We are looking for a Legal & Client Success Manager to take ownership of the organisation’s legal and contracting function while also managing client engagements from initial discovery through to delivery for a reputable company based in Ballito.
This is a varied role that combines commercial legal expertise, client relationship management, project scoping and stakeholder engagement. The successful candidate will be equally comfortable reviewing and negotiating contracts, engaging with senior client stakeholders, and working alongside technical teams to translate client requirements into clear, deliverable scopes.
Legal & Contracting
- Draft, review and negotiate commercial agreements, including Master Services Agreements, Statements of Work, NDAs and Service Level Agreements.
- Advise internal stakeholders on contractual obligations, commercial considerations and areas of legal risk.
- Identify, assess and communicate key contractual and commercial risks to the business.
- Maintain and manage the organisation’s contract templates and legal documentation.
- Ensure contract records are accurate, organised and up to date.
- Support the business with day-to-day commercial and contractual queries.
- Assist with ensuring agreements align with business requirements and operational delivery.
Client Success & Engagement Management
- Manage client engagements from initial scoping and discovery through to delivery.
- Facilitate discovery sessions with clients to understand their business needs, objectives and requirements.
- Translate client requirements into clear scopes of work, deliverables, timelines and expectations.
- Act as the primary day-to-day point of contact for clients throughout engagements.
- Build and maintain strong relationships with client stakeholders, including senior executives.
- Coordinate closely with engineering and technical teams to ensure client requirements are clearly understood and effectively delivered.
- Manage expectations, timelines and communication throughout the engagement lifecycle.
- Identify potential issues or scope changes and ensure these are appropriately addressed.
- Support a high-quality client experience and ensure engagements are delivered in line with agreed requirements.
Requirements
- LLB degree or equivalent legal qualification.
- Minimum 2 years’ relevant work experience.
- Experience in commercial contracting, legal administration or a similar legal environment.
- Strong understanding of commercial agreements and contractual risk.
- Excellent written and verbal communication skills.
- Strong client-facing and stakeholder management abilities.
- Ability to understand and translate business requirements into clear scopes and deliverables.
- Strong organisational and project coordination skills.
- Ability to work effectively with both non-technical stakeholders and technical/engineering teams.
- Strong attention to detail and analytical problem-solving skills.
- Confident engaging with senior-level clients and internal stakeholders.
- Comfortable working in a fast-paced, technology-driven environment.
Please note that only suitable candidates will be contacted.
Desired Skills:
- legal jobs
- lawyer
- client services
