About the position
Our client, a leading retail company is currently seeking to employ a Learning Solutions Administrator to join their team in Brackenfell, Cape Town. The successful candidate will be responsible for providing comprehensive administrative support across the People function portfolio, ensuring accurate document management and compliance with relevant policies. Assisting in the design and delivery of training programs, maintaining precise records on learning systems, and ensuring adherence to Group Learning & Development standards, and supporting the financial processes, handling contracts and reporting, engaging with learners, and delivering administrative support related to Learning and Development activities.
Contract duration: until 30 June 2026, with the potential for renewal
Main duties will include, but are not limited to:
- Assist in producing strategic and regulatory reports for stakeholders while ensuring adherence to relevant policies and legislation
- Verify compliance through audits and reviews, as well as actively participating in audits and compliance assessments
- Maintain training records within the Learning Management System (LMS) and ensuring the accuracy of master data as well as captured learning results
- Monitor and evaluate the effectiveness of training programs through feedback collection and performance metrics
- Act as a liaison between trainers, learners, and management to facilitate communication and address any training-related inquiries or issues
- Arrange learning events, including logistics such as venue and catering
- Facilitate program orientation, academic support activities and graduations
- Liaise with external vendors to onboard in accordance with established guidelines
Minimum Requirements:
- National Senior Certificate
- Diploma in Human Resource Development or related field - (preferred)
- Minimum 2+ years in a Training Administrator role with exposure to Learning and Development
- Experience within the FMCG, retail sector or similar
- Computer literacy: MS 365 suite
- Good communication skills
- High level of self-motivation and drive to set, meet and exceed on goals and expectations
- Ability to work under pressure and under tight time constraints in a high-volume, fast-moving environment
Desired Skills:
- Learning & Development
- Training Administrator
- Learning Management System (LMS)
- FMCG
- Retail
- MS Office
Desired Work Experience:
Desired Qualification Level:
