About the position
Learning Design Manager - Digital Learning
Cape Town, South Africa | Work with a Global Irish-Based EdTech Leader
R [Phone Number Removed]; pm
About the Role
We're seeking a Learning Design Manager to lead the end-to-end design and delivery of high-quality digital learning micro-lessons, certificates, and full programs, while managing external development vendors when project size requires it and partnering with senior stakeholders.
You'll blend instructional design craft with product-level thinking, ensuring our training is pedagogically sound, accessible, measurable, and delivered on time. You'll also represent Learning/Product in leadership forums, making evidence-based recommendations tied to business outcomes.
Key Responsibilities
- Own the learning design lifecycle: conduct needs analysis, define objectives, blueprint, prototype, build, QA, launch, and iterate digital courses (microlearning, self-paced modules, blended paths). Collaborate with operations and other business units.
- Lead and coach development partners: manage external instructional/learning experience designers as needed. Set standards, review and create storyboards, design and develop SCORM microlessons, and lead design critiques. Maintain templates and QA checklists.
- Collaborate with SMEs: translate complex topics into clear, scenario-based learning using case studies, decision trees, and job aids.
- Deliver to specification and schedule: plan sprints, manage scope and risks, and meet agreed deadlines and quality standards across multiple concurrent projects.
- Ensure interoperability and accessibility: publish in SCORM 1.2/2004 and xAPI/cmi5 formats; meet WCAG 2.1 AA standards; validate in target LMS environments.
- Measure and improve: define and track success metrics (completion, time-to-competence, assessment performance, job impact). Use LMS/LRS data to drive iteration and improvement.
- Communicate with stakeholders: present roadmaps, project status, and outcomes to senior leaders. Align learning deliverables with broader product and market objectives.
Requirements
- 5-8+ years of experience in instructional or learning design, with a strong record of building SCORM and xAPI content in tools such as Articulate 360 (Rise/Storyline), Camtasia, Captivate, or dominKnow.
- Strong visual and UX design instincts for learning experiences.
- Hands-on build capabilities (rapid prototyping, media briefs, light editing) and experience mentoring or managing vendor-based designers.
- Solid understanding of learning science principles (adult learning, practice and feedback, retrieval, spacing) and assessment design (item writing, rubrics, mastery criteria).
- Familiarity with LMS features (learning paths, certifications, reporting) and ability to interpret analytics/LRS dashboards for data-driven improvement.
- Excellent communicator able to present to senior leadership, influence decisions, and connect learning outcomes to business results.
- Experience conducting customer interviews and research to inform future product roadmaps.
Nice to Have
- Experience in professional education or regulated industries such as governance, compliance, financial services, or healthcare.
- Familiarity with LXPs, adaptive learning, and AI-assisted content development workflows.
- ATD APTD/CPTD certification or completion of a recognized instructional design certificate; a relevant Master's degree (ID/LXD/EdTech) is a plus.
Process & Tools
- Authoring Tools: Articulate 360 (Rise/Storyline), Camtasia, Vyond, Canva/Adobe.
- Standards: SCORM 1.2/2004, xAPI, cmi5; WCAG 2.1 AA accessibility compliance.
- Platforms: Modern LMS/LXP; experience with Brightspace, Moodle, or similar is beneficial.
- Workflow: Agile/Kanban methodologies, sprint planning, peer reviews, and SME sign-off gates.
Desired Skills:
- instructional or learning design
Desired Work Experience:
About The Employer:
A leading global education provider specialising in corporate governance and board leadership. The organisation delivers internationally recognised online diplomas and certifications designed to equip directors, executives, and governance professionals with the skills to drive ethical, effective, and sustainable organisational performance.
Employer & Job Benefits:
