About the position
Role Purpose:
The Senior Learning and Development Practitioner is responsible for developing and implementing the Group's Learning and Development (L&D) strategy, ensuring alignment with business objectives. This role focuses on building employee competence, driving performance, and fostering a culture of continuous learning and development. The incumbent will need to deliver impactful, data-driven learning solutions, including induction programs, learning delivery, and compliance-related initiatives, while ensuring alignment with organisational goals.
Key Responsibilities:
- Strategic Leadership
- Develop and execute a comprehensive L&D strategy/roadmap aligned with the organisation's strategic goals.
- Foster a culture of curiosity, competence development, and continuous learning.
- Stay abreast of industry trends and best practices to ensure a cutting-edge learning environment.
- Collaborate with business leaders to identify and prioritise organisational learning needs.
- Drive collaboration with internal and external stakeholders to achieve optimal outcomes.
Induction Program Development and Management - Design, develop, and manage comprehensive induction and onboarding programs to integrate new hires effectively into the organisation.
- Ensure the induction program aligns with the company's values, culture, and strategic goals.
- Partner with HR and departmental leaders to tailor induction content for specific roles and business lines.
- Evaluate the effectiveness of induction programs through feedback and continuous improvement initiatives.
Learning Delivery and Facilitation - Lead the delivery of in-person and virtual training sessions, ensuring an engaging and effective learning experience.
- Act as a subject matter expert and facilitator for leadership development, technical skills, and other key training programs.
- Ensure consistency in training delivery across the group while adapting to local and regional needs.
Learning Needs Analysis and Solution Design
- Conduct annual learning needs analysis, aligning with competency gaps, succession planning, and performance data.
- Design and develop engaging, impactful, and cost-effective learning programs (e.g., leadership pipelines, technical training).
- Partner with industry bodies to ensure learning initiatives align with industry standards.
Learning Evaluation and Reporting - Implement robust frameworks to evaluate the impact and ROI of learning initiatives.
- Use data analytics to provide insights on program effectiveness and identify areas for improvement.
- Report on key learning metrics and contribute to strategic decision-making through actionable insights.
Required Qualifications and Experience:
- A tertiary qualification in Education, Human Resources, Business Administration, or a related field.
- 5-7 years of proven experience in an L&D role.
- Strong knowledge of South African skills development legislation (BBBEE, Skills Development Act, etc.).
- Proficiency in Learning Management Systems (LMS) and e-learning tools.
- Experience in designing and delivering induction programs and facilitating training sessions.
Skills and Attributes:
Core Skills:
- Strategic thinking and planning.
- Expertise in learning needs analysis and program development.
- Advanced data analysis and reporting skills.
- Skilled in training facilitation and engaging diverse audiences.
Personal Attributes: - Alignment with the organisation's values and culture.
- Passion for people development and organisational growth.
- Excellent interpersonal and communication skills.
- Proactive and results-oriented with strong problem-solving abilities.
- High level of professionalism, integrity, and accountability.
Desired Skills:
- Planning & Organising
- Data Analysis
- program development
Desired Work Experience:
- 5 to 10 years Employee Training / Development
About The Employer:
ISS is a leading operational and facility company, which offers operational management and administration services to clients in industries ranging from engineering, construction, mining, logistics, transport, agriculture, hospitality and retail. Innovative Staffing Solutions works to reduce operational expenses, maximize efficiency, improve service standards, and boost productivity. Their overarching goal is to drive phenomenal business performance and growth for ultimate success. By making use of ISS, companies see massive growth in their productivity and economic targets.
