About the position
THE JOB AT A GLANCE:
The Learning and Development Manager will be responsible for managing the Learning & Development function and ensuring all L&D initiatives are aligned with the HC strategy as well as the overall business strategy for the achievement of RMA's operational and strategic objectives and its commitment to a building a high-performance culture. RMA People Philosophy is "to develop, nurture and empower our staff to enable them to perform at their optimum output levels"; and the successful incumbent will plays an integral role in enabling RMA to live its people philosophy.
WHAT WILL YOU DO?
Revise and Implement Clear Policies, Process, Procedures, Systems and Guidelines:
- Lead on the production of learning and development policy, standards, and guidelines, including the preparation of the annual Learning Plan, taking account of current legislation and recommendations and the future direction of the Company.
- Lead on the development of quality systems and processes to identify, approve, plan, design, implement and evaluate all learning and development activity, including training needs analysis, training plans, effective use of training resource, accreditation processes, flexible training packages, evaluation, audit, and monitoring of training/study leave activity.
- Develop and maintain systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to RMA's needs.
Curriculum / Program Design and Delivery:
- Ensure that the RMA curriculum and that the development of the training material addresses training needs and conforms to quality standards.
- In collaboration with the quality assurance, internal audit and risk teams ensure that lessons are learnt from issues arising from risk reports/complaints etc. and that they are promptly and positively addressed and incorporated into learning material.
- Lead, develop and evaluate a comprehensive Staff Induction programme to meet the needs of all staff, including key legal requirements, according to the requirements of Company policy.
Compliance:
- Ensure that the SDF completes and submit the WSP, ATR and Pivotal reports to the correct SETA, before the deadline. Advise the organisation on the implementation of the WSP.
Team Management:
Act as a role model by demonstrating leadership and knowledge, and by maintaining credibility within the Company, ensuring a positive image of the Company is maintained.
Manage a team comprising of facilitators, material design developers, SDF and administrators. Liaise with trainers and subject matter experts who report into business and report on the quality of their training. Ensure that on the job learning is also recorded and reported on.
Develop and maintain clears systems, process, and procedures (SOPs) for the L&D team. Ensure role clarity and efficiencies in the team.
Stakeholder Management:
- Attend external meetings, representing the Company, and lead on delegated aspects of project work according to the needs of the Company, ensuring that outcomes are communicated effectively and by discussing all relevant details with all stakeholders before decisions are made.
- Develop and maintain systems and processes to promote monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
- Ensure that monthly L&D reporting is comprehensive and informative.
WHAT YOU'LL BRING TO THE TABLE?
- Bachelor's Degree in Human Resource Management or equivalent.
- Registered Assessor and Moderator with INSETA or other SETAs. Clear understanding of the new SETA landscape. 5 years WSP, ATR and Pivotal submission experience.
- Registered Skills Development Facilitator.
- Minimum of 8 years working experience in the L&D field.
- Experience in implementing learnerships, internships and apprenticeships.
- Solid experience and track record of achieving in leading an operational service in complex and pressurised technical environments.
- Experience in managing complex and inter-related contractual arrangements linked to internal and / externally delivered services.
- Minimum of 4 years comprehensive working knowledge of HRIS systems particular to training. Experience with learner management systeams and e-learning systems.
- Solid experience in re-designing procedures and practices to achieve effectiveness.
WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that's 129 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.
Turnaround time:
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.
Closing date:
Our Commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
Desired Skills:
- Registered Skills Development Facilitator
- Assessor
- Moderator
- WSP
- ATR
- Pivotal submissions
- HRIS systems
- INSETA
- SETA
Desired Qualification Level:
