Learning and Development Consultant (Merchant Academy Systems Trainer) at The Foschini Group

About the position

Package & Remuneration
JOB DESCRIPTION

Key Responsibilities:

• Deliver high-quality training on Merchandise Systems to support new and existing system capabilities and initiatives.
• Address the training needs for new businesses, such as Tapestry.
• Ensure users are proficient with the TFG's new and existing systems such as:
  • Supporting the agile training requirements of RONE
  • Supporting the training requirements for the new Merchandise Integrated Planning and Trade (IPaT) toolset.
• Engage with stakeholders to understand training needs and ensure alignment with business objectives.
• Facilitate workshops and training sessions to ensure effective knowledge transfer and skill development.
• Develop and update training materials, guides, and documentation to support learning initiatives.
• Conduct refresher training sessions across the planning community to drive process and system standardisation.
• Collaborate closely with colleagues in the Learning and Change team to align training interventions with strategic goals.
• Gather feedback from business to continuously improve training programs and materials.
• Monitor the effectiveness of training programs and make necessary adjustments to enhance learning outcomes.

Qualifications and Experience:

• A relevant tertiary qualification.
• At least 5 years of experience in Merchandise
• Prior experience in coaching and knowledge transfer.
• Understanding of TFG Systems is desirable.

Skills:

• Coaching and knowledge transfer
• Training content creation
• Needs Analysis
• Communication skills
• Collaboration
• Project Management

Behaviours:

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.

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ABOUT US

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?