Learning & Development Officer

About the position

Are you passionate about empowering people through learning and growth? Do you thrive in a dynamic environment where you can shape meaningful development experiences? If so, we have an exciting opportunity for you to join our team as a Learning & Development Officer!

About the Role
As the Learning & Development Officer, you will play a pivotal role in coordinating and delivering impactful training and development initiatives that align with both employee needs and business objectives. Reporting to the Learning & Development Specialist, you will manage the daily operations of our learning management systems, support employee engagement, and help drive a strong learning culture across the organisation.
Key Responsibilities

• Coordinate, schedule, and administer internal training programmes and learning events.
• Oversee the Learning Management System (LMS) – managing course enrolments, tracking progress, and ensuring accessibility.
• Maintain and update training materials, ensuring they are relevant, accurate, and engaging.
• Support and guide employees through their learning journeys, offering encouragement and access to necessary resources.
• Monitor and report on training compliance, ensuring all legal and organisational requirements are met.
• Conduct training needs analyses to identify skills gaps and inform targeted learning solutions.
• Facilitate in-person and virtual training sessions to ensure engaging and effective learning outcomes.
• Integrate modern learning technologies including e-learning platforms, webinars, and mobile learning.
• Provide mentoring and coaching to employees to support their professional growth.
• Deliver general administrative support to the L&D team, including reporting, record-keeping, and logistics.

Education & Experience:

• Matric and a relevant post-matric qualification in Human Resources, Education, Training, or a related field.
• Minimum of 5 years’ experience in a Learning & Development or HR-related role, with solid exposure to training coordination and facilitation.

Key Competencies:

• Versatility & Flexibility: Must be adaptable and capable of stepping in to conduct training sessions in the absence of the designated trainer. Equally important is a willingness to handle administrative and lower-level tasks without hesitation or entitlement.
• Strong Interpersonal Skills: The role requires excellent communication and relationship-building abilities to effectively engage with team members, stakeholders, and trainees.
• Operational & Facilitation Experience: A solid background in operations is essential, along with proven experience in facilitating training or team sessions.
• Administrative Proficiency: Exceptional organizational skills and the ability to manage administrative duties efficiently and accurately are critical to success in this role.

Please note that only suitable candidates will be contacted.

Desired Skills:

• learning and development
• L&D
• human rescources