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Paracon

L3 Network Support Engineer

Paracon

  • R Undisclosed
  • Permanent Specialist position
  • Braamfontein (Braampark)
  • Posted 24 Jul 2026 by Paracon
  • Expires in 34 days
  • Job 2642947 - Ref 349082485814967
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About the position

?? Role Summary

The Network L3 Engineer acts as the technical SME, owning complex incidents, problem management, firewall governance, and continuous improvement for our clients premium network.

?? Key Responsibilities



  • Lead L3 incident resolution and perform Root Cause Analysis (RCA)
  • Design, review, and implement complex network and firewall changes

    Act as SME for:
  • Cisco LAN/WAN & Wireless, SDWAN issues
  • Cisco and Fortinet Firewalls (FortiGate)
  • Perform advanced firewall troubleshooting - Policy optimization, NAT, VPN, and traffic flow analysis
  • Use SolarWinds and Cisco DNA Center for proactive monitoring and assurance
  • Drive problem management and preventive initiatives
  • Maintain and improve runbooks, SOPs, and network documentation
  • Support security audits, compliance checks, and customer reviews
  • Coordinate with Cisco TAC and Fortinet TAC as required
  • Mentor L2 engineers and provide technical guidance
  • Participate in architecture reviews and network optimization discussions

    ?? Tools & Technologies
  • ServiceNow (ITSM, Problem & Change Management)
  • Cisco WLC
  • SolarWinds
  • Cisco DNA Center
  • Cisco Firepower / ASA
  • Fortinet FortiGate Firewalls
  • SDWAN Technologies

    ?? Required Skills
  • Strong expertise in Routing & Switching (OSPF, BGP, STP)
  • Advanced Wireless design and troubleshooting
  • Deep hands-on experience with Fortinet and Cisco firewall platforms
  • Experience supporting premium / mission-critical enterprise networks
  • Strong documentation and stakeholder management skills

  • Employment Type: FTE
  • Work Model: Fully Onsite
  • Location: Johannesburg

    ?? Preferred Certifications
  • CCNA / CCNP (Enterprise or Security)
  • Fortinet, SDWAN Certifications (preferred)
  • ITIL Foundation

Desired Skills:

  • * CCNA / CCNP (Enterprise or Security)
  • Fortinet
  • SDWAN Certifications (preferred)
  • ITIL Foundation

Apply Now

Paracon

About the agency

Paracon facilitates the delivery of your business strategy through finding you the top ICT and technology talent. Our reputation, industry leadership and national reach enables us to empower our clients through attracting the ICT talent you need for your permanent and temporary employment workforce solutions. Paracon forms part of the Adcorp Group of Companies, an international parent company to a group of recruitment specialist brands who are engaged in the provision of comprehensive human capital; effective and efficient workforce management styles and skills development services. With ever-changing technology, choose us as your partner in the evolution of ICT talent. Trusted, experienced and dynamic in the way we do ICT talent management. Resourcing • Contracting recruitment: Utilising contractors allows you flexibility in your resourcing solutions. We manage all contract negotiation and administration through our professional and timeous processes. From short-term projects to long-term engagements, moving your business forward. • Permanent recruitment: Permanent placement of ICT professionals, includes full background checks and references. • Recruitment process: We will provide a tailored workforce managed solution, to search, source and identify talent to match the job specifications provided by our clients, Paracon is able to assess CVs via our various recruitment channels. Talent Development Talent Consulting PPM (Portfolio, Program and Project management services)

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