About the position
Our Client is looking for a Key Accounts Manager – Public Utilities Metering to join their team
Location: Johannesburg
Job Purpose
To manage and grow strategic relationships with key public sector clients, including national state-owned Water and Electricity transmission and distribution companies and Metropolitan Municipalities across South Africa. The Key Accounts Manager will be responsible for both farming existing accounts and actively hunting for new high-value customers, ensuring long-term client satisfaction and sustainable revenue growth.
Key Responsibilities
- Develop and execute account strategies for key public sector customers.
- Maintain deep understanding of client operations, challenges, and strategic goals.
- Ensure consistent engagement and alignment with client stakeholders at all levels.
- Identify upselling and cross-selling opportunities within existing accounts.
- Actively pursue new key accounts in the public utilities sector.
- Lead negotiations and close high-value deals with key public sector clients.
- Build and nurture long-term relationships with decision-makers at all levels.
- Serve as the primary point of contact for key accounts, ensuring high levels of satisfaction and retention.
- Represent the company in client meetings, industry forums, and strategic discussions.
- Develop account plans, revenue forecasts, and growth targets.
- Monitor account performance and report regularly to senior management.
- Analyse client feedback and market trends to inform strategic decisions.
- Work closely with internal teams (Solution, Operations and Finance) to ensure tailored solutions are delivered effectively.
- Provide input to product development and solutions teams based on client needs and feedback.
- Support the rollout of new products and services within key accounts
Qualifications & Experience Required
- Bachelor’s degree in Business Management, Administration, Electrical Engineering, or a related field.
- Minimum 5 years of experience in key account management, business development management or key strategic sales within the public utilities sector.
- Proven success in managing large public sector accounts and securing new business.
- Strong understanding of public sector procurement and regulatory frameworks.
Skills & Attributes
- Excellent relationship management and interpersonal skills.
- Strategic mindset with strong business acumen.
- Skilled in negotiation, presentation, and stakeholder engagement.
- Proficient in CRM tools, Microsoft Office Suite, and data analysis.
- Willingness to travel nationally and engage with clients on-site.
Desired Skills:
- Key Accounts Manager
- Strategic Account Manager
- Senior Account Manager
