About the position
Job Specification: Key Accounts Manager
Location: Fourways
Position Type: Full-Time
Experience: Minimum of 10 years in sales with a mass mart background and understanding
Job Summary:
Our client in the appliance consumer market is seeking a highly experienced Key Accounts Manager with a proven track record in sales and business development. The ideal candidate will be responsible for driving business growth, managing key accounts, overseeing sales and operations, and ensuring the achievement of company objectives and KPIs.
Key Responsibilities:
- Business Development: Identify and pursue new business opportunities within stakeholder chains. Develop and implement strategic plans to expand the company's market presence.
- Sales Development: Manage and nurture relationships with key accounts to drive sales growth. Collaborate with the sales team to develop sales strategies and tactics.
- Operations Management: Oversee the operational aspects of key accounts, ensuring smooth execution and delivery of services/products. Coordinate with internal teams to streamline operations and enhance customer satisfaction.
- Strategic Management: Develop and execute strategic plans to achieve business objectives and targets. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats.
- Budget Management: Develop and manage budgets for key accounts, ensuring optimal allocation of resources. Monitor and control expenses to ensure profitability and cost-effectiveness.
- Data Analysis: Utilizing data analytics tools to extract insights, identify trends, and generate regular reports to aid in decision-making and sales strategy refinement.
- KPI Management: Define, track, and analyze key performance indicators (KPIs) to measure success and identify areas for improvement. Implement initiatives to achieve and exceed KPI targets.
- Personal Management: Demonstrating effective personal management by maintaining a high level of organization, prioritizing tasks, and fostering a positive and collaborative work environment.
- Admin and Reporting: Overseeing and enhancing administrative processes, including order management, customer records, and documentation, to ensure accuracy and efficiency. Generating comprehensive reports on sales performance, key metrics, and trends for strategic decision-making.
- Self-Management and Development: Taking ownership of personal and professional development, staying abreast of industry trends, and continuously enhancing skills to adapt to evolving business landscapes.
- Team Leadership: Leading a high-performance team of sales administrators, providing guidance, training, and motivation to ensure operational efficiency.
- Process Improvement: Continuously evaluating and enhancing sales administrative processes to increase productivity, reduce errors, and optimize resource allocation.
- Cross-Functional Collaboration: Engaging with cross-functional teams, including marketing, finance, and logistics, to foster collaboration and address any interdepartmental challenges.
- Customer Relationship Management: Overseeing the implementation and utilization of CRM systems to maintain accurate customer records and facilitate effective communication with clients.
- Training and Development: Conducting training sessions for sales administrators to ensure a thorough understanding of products, services, and administrative procedures.
- Quality Assurance: Implementing quality control measures to monitor and enhance the accuracy and completeness of sales-related documentation.
- Compliance: Ensuring adherence to relevant industry regulations, company policies, and compliance standards in all sales administration activities.
- Vendor Relations: Managing relationships with external vendors, negotiating contracts, and ensuring cost-effective and timely delivery of goods and services.
Qualifications:
- Bachelor's degree in business administration, Sales, Marketing, or related field;
- Minimum of 10 years of experience in sales
- Mass Mart Background will be advantageous
- Proven track record in business development, sales development, and operations management.
- Strong strategic thinking and analytical skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite and CRM software.
Interested candidates are also invited to send their resume, and salary expectations to [URL Removed]
Desired Skills:
- Business Developmet
- Sales management
- Budget management
- Strategy Development
- Data Analysis
- KPI Management
- Operations Management
- Project management
- Mass Mart background
- Sales
Desired Work Experience:
- More than 10 years Retail
Desired Qualification Level:
