Key Accounts Manager - Casinos
CFS Recruitment
- R55,000 - R70,000 per month
- Permanent Intermediate position
-
South Africa
- Posted 24 Jun 2025 by CFS Recruitment
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Job 2612071 - Ref PTA000253
About the position
We are hiring a Key Accounts Manager with a focus on Casinos to build and nurture relationships with our casino clients. This role requires strategic thinking to drive revenue and ensure customer satisfaction.
Key Accounts Manager - Casinos
Reporting To: Managing DirectorSeniority Level: Mid Career (4 - 6 yrs exp)Type: Permanent
Duties and Responsibilities:
- Develop and maintain strong relationships with all our casino customers, ensuring their needs are met promptly and effectively.
- Conduct regular site visits to understand customers' operations and provide tailored casino solutions.
- Act as the liaison between our casino customers and the internal team to address any operational issues.
- Coordinate technical-related issues with our technical support team for resolution.
- Support customers in understanding the technical aspects of the EGMs, ensuring they can operate the EGM’s effectively.
- Identify opportunities to increase revenue through game performance management and upgrades.
- Develop and implement strategic account plans to expand the company's footprint within performing casino operations.
- Collaborate with Aristocrat to ensure customers are informed of new product offerings.
- Oversee EGM installations ensuring minimal disruption to the customer’s operations.
- Manage lease agreement contract renewals and negotiations aligning customer needs with company profitability.
- Provide regular feedback to the Managing Team on customer needs, industry trends, and escalations to Aristocrat.
Qualifications and Skills:
Sectors: Information TechnologyFunctions: Key Account Manager Qualification Types: DiplomasQualifications: National Diploma: Electronic EngineeringSkills: Minimum 5 years Gaming Operations experience, strong planning and decision-making ability, excellent communication skills, and general business acumen.
Desired Skills:
- Matric
- Diploma in Electronics
- 5 + years experience
CFS Recruitment
About the agency
CFS Recruiting is a Specialist Recruitment Agency specialising in the placement of permanent and temporary staff within the Short Term and Long Term Insurance Industries.
The company was established in 2016. We have a recruitment team that has more than 15 years’ experience in the Financial Industries i.e. Short Term Insurance, Long Term Insurance and Banking etc.
Services
• Professional Recruitment Employment Services in South Africa. Meeting clients to get a feel of their culture and requirements. Meeting each shortlisted candidate to get a feel of their culture and fit for the position they are applying for.
• Verification of qualifications, employment history, employment references, credit check and criminal check.
Mission and Vision
To continuously improve our services and meet our client needs by getting to know their dynamic business environment.
Our Vision
To provide a world class recruitment service to our clients and candidates through best practices.
Our Values
Passion: We are passionate about empowering people
Quality Service: We take pride in providing a professional and personalised service to our clients and candidates.
Integrity we treat all our clients and candidates with integrity, honesty, dignity and respect.
Confidentiality
Reliable and flexibility
Responsible service
Quality vs Quantity. We work in an environment where service levels are top priority.
Please do not hesitate to contact us should you have any further queries
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Job expired on 2025/06/26
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