Key Account Manager

About the position

A giant global leader within telecoms is currently seeking for a Key Account Manager to join their team in North West.  The incumbent will be responsible for selling fixed products such as fibre and fixed wire access on site.

12 months FTC 
Salary: Market-related
Areas to be covered:  Rustenburg and Potchefstroom
Key Responsibilities:

Sales and Market Penetration:

• Identify and engage potential customers in targeted areas to promote Fixed products (Fibre, FWA).
• Conduct door-to-door sales, community activations, and on-the-ground campaigns to showcase product benefits.
• Ensure clear demarcation between Direct Sales Teams and Business Partners Foot Soldiers to avoid any overlap
• Achieve or exceed monthly sales quotas for Fixed products.

 Customer Acquisition:

• Educate customers on the benefits of high-speed Fixed connectivity for personal use.
• Accurately complete sales application forms and obtain the necessary customer documentation.
• Ensure a smooth onboarding process with clear communication and timelines, covering the entire sales cycle.

 Relationship Management:

• Build and maintain strong relationships with customers and provide ongoing support to improve adoption of Fixed products. (Creating a presence in the areas allocated for sales)
• Act as the point of contact for initial customer queries, installation updates, and troubleshooting guidance. (supported by regional teams and head office)
• Collaborate with the specialist to leverage any additional events happening in the area.

 Territory Coverage:

• Maximise customer reach in identified priority zones with high potential for Fixed product adoption.
• Provide daily / weekly market insights, including feedback on competitor Fixed products, pricing, and customer preferences. (check-in)

Minimum Requirement:

• Grade 12 and any related qualification (Preferably BCom in Demand and supply, or Communications). 
• 3 - 5 years' experience as a Key Account Manager in the Telecommunication industry.

Desired Skills:

• key account management
• sales
• fibre
• stakeholder relationship