JUNIOR IT SUPPORT TECHNICIAN at Competent Candidates
Competent Candidates (PTY) LTD
- R Undisclosed
- Permanent Junior position
-
Bellville
- Posted 30 Sep 2025 by Competent Candidates (PTY) LTD
- Expires in 28 days
-
Job 2623370 - Ref F6325 EG SUPT
About the position
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:
- Formal Education:
- Relevant degree or diploma
- Microsoft 365 Fundamentals (MS900)
- Microsoft Azure Fundamentals (AZ900)
- ITIL V3/4
- Experience:
- Minimum of 2 years’ experience in a support role
- Experience working in Microsoft 365 Environment
- Experience working in Microsoft Azure Environment
- Critical Competencies
- Strong customer service acumen
- Strong technical knowledge (Microsoft 365, networking, server maintenance)
will enable you to do the following duties:
- Support
- Provide desktop and end user support to all users.
- Implement instructions or requests in line with company procedures
- Support implementation of projects in line with company procedures
- Continuously update information in the assigned ticketing system
- Create and continuously update site documentation
- Fault tracking and reporting
- Regular feedback to internal stakeholders and line manager
- Educate employees regarding IT matters and Group policies, processes and standards
- Processes
- Facilitate support function in line with support and ticketing process
- Implement support in line with agreed service levels
- Educate employees about and enforce support and ticketing process
- Effectively communicate during the fault resolution process
- Technology
- Identify any shortcomings and opportunities to improve infrastructure
- Identify and communicate any recurring problems
- Monitor technological infrastructure (networks and computer systems)
- Full working knowledge of Microsoft 365.
Desired Skills:
Competent Candidates (PTY) LTD
About the agency
Who are We
Competent Candidates is a provider of cost effective, professional Human Resources services, focused on Skills Development and Talent Management.
We are a proud Level 1 contributor to Broad Based Black Economic Empowerment, focused on providing cost effective solutions to meet the expectations of our clients.
The passion for talent identification and people development is supported by our focus on the implementation of technology to add value.
Our network of experienced staff and associates ensures that all possible alternatives are compared to find the best possible solutions for the benefit of our clients.
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