About the position
Role Overview
We are seeking a Junior/Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns.
Key Responsibilities:
- Troubleshoot and resolve Windows-related technical issues in a timely manner.
- Diagnose and troubleshoot Microsoft Office-related issues for end-users.
- Set up and manage computer and networking hardware, ensuring operational efficiency.
- Apply basic networking concepts to identify and resolve network-related problems.
- Utilize a fundamental understanding of client-server technology in troubleshooting and resolving technical issues.
- Maintain up-to-date knowledge of industry trends and best practices, demonstrating a willingness to learn and expand technical expertise.
- Fundamental understanding of mail server operations.
- Finance Background – Knowledge of Sage 300 and AccPac.
- Familiar with Microsoft SQL
- Capability to troubleshoot issues related to Microsoft Office, Reporting tools i.e. Crystal reports and Qlikview, Working on large data.
Requirements:
- Matric
- Bachelor Of Science: IT (BSc IT)
- Minimum two years’ experience in a similar role.
- Proven experience in troubleshooting Windows-related issues.
- Basic knowledge of client-server technology.
- Demonstrated willingness to learn and grow technical skills continuously.
If you do not receive feedback within two weeks, please consider your application unsuccessful.
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.
Desired Skills:
- Attention to detail
- Able to multi-task
- Communication
