About the position
My Client is looking for a proactive and skilled Junior IT Manager to lead and support the day-to-day operations of their IT function. This hands-on role is ideal for someone with a strong technical foundation and leadership potential, ready to manage a small team and ensure the seamless operation of the company's IT systems
You will be responsible for maintaining the health and security of our technology infrastructure, implementing policies and procedures, managing IT projects, and delivering end-user support. You will also work closely with stakeholders to align IT strategies with business needs and contribute to continuous improvement
Key Responsibilities:
- Oversee the company's information technology systems and infrastructure
- Maintain and manage all IT hardware and software, ensuring peak performance and minimal downtime
- Develop and enforce IT policies, procedures, and best practices
- Partner with internal stakeholders to analyse business requirements and develop tailored IT solutions
- Recommend and implement IT strategies aligned with business goals
- Diagnose and resolve technical issues related to software (e.g., Windows OS, Microsoft 365, SAP Business One, MS SQL)
- Conduct system audits to verify proper implementation and functionality of applications
- Evaluate vendors and test new applications for business fit
- Provide support and troubleshooting for end users and manage service requests efficiently
- Perform preventative maintenance to reduce system failures
- Lead and support IT staff including recruitment, training, and performance management
- Ensure a secure and compliant work environment, implementing disaster recovery, backup systems, and IT security protocols
- Manage IT-related projects from planning to completion
- Execute additional duties as assigned by management
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- 2+ years of experience in an IT support or systems administration role, with some team leadership exposure preferred
- Strong knowledge of hardware, networking, operating systems, and enterprise software
- Experience with Microsoft 365, SAP Business One, MS SQL, and Windows environments
- Solid understanding of cybersecurity principles, backup and disaster recovery practices
- Excellent problem-solving and communication skills
- Ability to lead and mentor a small team, and manage multiple tasks and projects effectively
- High attention to detail and a proactive approach to system improvements
Desired Skills:
