About the position
Brief description
The position is responsible for Sales in the L&A environment whether in store or at an event arranged by the ISG subsidiary. It is a skilled professional who builds customer relationships, follows up on leads, and maximizes sales opportunities. They identify prospects, ensure customer satisfaction, and constantly seek new opportunities to drive business growth.
Minimum Requirements:
- Matric or equivalent.
- Competency to trade in firearms and/or ammunition.
- Preferably a minimum of 2 years experience in Firearm Sales.
- Prior experience working in a retail environment.
- Attention to detail.
- Excellent organizational skills.
- Certification as per specific department requirements (for example "Com to trade")
Roles and Responsibilities:
- Present, promote and sell products using solid arguments to existing and prospective customers.
- Creating compelling sales pitches.
- Attending to phone calls and emails providing clients with the best possible assistance.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling when required to.
- Attend outdoor events as per company requirements.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyse the territory/market's potential and inform the manager of any changes.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve on feedback given.
- Ensuring compliance with regulations and emphasise safety practices during customer interactions.
- Maintain professional relations with intermediaries - distributors, wholesalers, suppliers etc.
- Window and counter display of the products must be done in an attractive manner to attract or induce the prospects to buy.
- Ensuring that department is always neat and presentable.
- Following SOPs implemented by management this includes completing all paperwork relating to a sale.
- Always monitor stock levels and informing manager when stock levels are low and need to be replenished.
- Proactively informing manager of products that are in great demand and not in stock.
Desired Skills:
- Com to Trade
- Retail Experience
- Attention to detail
- Excellent Organizational Skills
- Build Customer Relationships
- Maximizes Sales Opportunities
- Maintain professional relations with intermediaries
- Firearm Sales
- Attend outdoor events as per company requirements
About The Employer:
Leisure & Adventure
Leisure & Adventure is a high-end, high-quality outdoor lifestyle retail store. As the retail destination of choice for outdoor enthusiasts and adventurers in Pretoria, Modimolle, Wattlespring and surrounding areas, Leisure & Adventure has a premium selection of firearms, ammunition, outdoor equipment, angling tackle, clothing, gear and more from leading brands. Leisure & Adventure not only sells clothing from sought-after brands, it also has its own clothing line that offers something for everyone. The Leisure & Adventure clothing brand offers a balance between dynamic and durable, it does not sacrifice practicality for style and visa versa. In addition to being a retail and lifestyle brand, Leisure & Adventure has the rights to Laporte Clays, Pilla Eyewear and accessories, Fiocchi and Lyalvale ammunition.
