Junior Debtors Clerk

About the position

Fast-moving consumer goods (FMCG) industry is a crucial position within the business.
The primary responsibility is to manage the financial aspects of the company's debtors and ensure that outstanding debts are collected in a timely manner.
This role requires excellent attention to detail, strong communication skills, and the ability to work collaboratively with various departments.
Responsibilities:

• Debt Collection:
• Monitor and manage the debtors' ledger, ensuring accuracy and completeness of all transactions.
• Follow up on overdue accounts and contact customers via phone calls, emails, or other communication channels to request payment.
• Negotiate repayment terms and develop payment plans with customers who are experiencing financial difficulties.
• Maintain a record of all communication with debtors and update payment status information in the accounting system.
• Escalate unresolved issues to the relevant supervisor or management.
• Account Reconciliations:
• Perform regular reconciliations of debtors' accounts, ensuring accuracy and identifying any discrepancies.
• Investigate and resolve any issues or disputes related to invoicing or payment discrepancies.
• Collaborate with the sales and finance departments to ensure invoices are accurate and issued in a timely manner.
• Credit Management:
• Assess the creditworthiness of new and existing customers by conducting credit checks and analyzing their financial statements.
• Set credit limits for customers based on risk assessment and company policies.
• Monitor credit limits and review credit terms periodically, making recommendations for changes when necessary.
• Provide regular reports on credit exposures and debtors' aging.
• Relationship Management:
• Build and maintain strong relationships with customers by ensuring excellent customer service and addressing their queries or concerns promptly.
• Collaborate with the sales team to resolve customer-related issues and improve payment processes.
• Financial Reporting:
• Assist in the preparation of monthly financial reports related to debtors, including aging reports, bad debt write-offs, and provisions for doubtful debts.
• Participate in the month-end closing process, ensuring that all transactions related to debtors are accurately recorded and reported.

Desired Skills:

• 1.
• 1 . 4 years Proven experience as a Debtors Clerk or similar role
• preferably within the FMCG manufacturing and retail industry. 2.
• Strong knowledge of accounting principles and procedures. 3.
• Proficiency in using accounting software and MS Office applications
• particularly Excel. 4.
• Excellent communication and interpersonal skills to liaise with customers and internal stakeholders. 5.
• Attention to detail and strong problem-solving abilities. 6.
• Ability to work independently and meet strict deadlines. 7.
• Strong organizational skills to manage multiple tasks simultaneously. 8.
• Knowledge of credit management and debt collection laws and regulations is a plus

Desired Work Experience:

• 2 to 5 years Accounts Payable / Receivable

Desired Qualification Level:

• Diploma

About The Employer:

Large FMCG Company

Employer & Job Benefits:

• Provident Fund