Junior Customer Success Manager
Orange Recruiting
- R18,300 - R20,800 per month
- Permanent Junior position
-
Cape Town
- Posted 25 Jul 2025 by Orange Recruiting
- Expires in 5 days
-
Job 2617769 - Ref JHB002714
About the position
My client based in Cape Town is looking to add to his team of Customer Success Managers in the near future. This role is a great opportunity for graduates with degrees in Business, Marketing or related and 2 years proven experience in a similar role such as key accounts or related.
Requirements for this role include
- Bachelor's degree in business, marketing or related
- Proven experience in a customer success, account management or related role
- Excellent communication and interpersonal skills
- Strong problem - solving and conflict resolution abilities
- Familiarity with CRM software
Various responsibilities will include the following
- Customer on-boarding (ensure smooth transition and assist with product/service adoption; provide training to educate customers on product features and best practices)
- Relationship building
- Product knowledge and expertise
- Issue resolution (resolve and escalate when necessary)
- Retention and expansion (implement strategies to increase customer retention rates and cross sell relevant opportunities)
- Customer feedback and advocacy (using testimonials, case studies and referrals)
- Metrics and reporting (analysis of data to identify trends, assess performance and make data-drive recommendations)
- Customer communications
If you are a fit for this role and would like to apply, please do so online. Shortlisted candidates will be contacted. Thank you.
Orange Recruiting (Pty) Ltd
Your Specialist in Supply Chain Recruiting
Desired Skills:
- supply chain
- key accounts
- CRM
Employer & Job Benefits:
- All benefits are included in total cost to company
Orange Recruiting
About the agency
Orange Recruiting was established in 2005 in conjunction with Volition Consulting Services to address the shortage of skilled supply chain professionals.
Our exclusive database of professionals highlights an array of skills to ensure that you reap maximum return from your Supply Chain and Human Resources spend. Our experienced consultants are well equipped to find and recruit skills which may be difficult for our clients to source.
Whether you are looking for permanent or contract staff, Orange Recruiting will do their utmost to find the ideal candidates for you.
ORANGE RECRUITING IS AN EXPERT AT PARTNERING WITH CLIENTS FROM SECTORS INCLUDING
• Supply Chain
• Financial Services
• Sales and Marketing
• Information Technology
• Executive Placements
• FMCG
• Engineering and Manufacturing
• Mining
WHAT A PARTNERSHIP WITH ORANGE RECRUITING OFFERS
Extensive supply chain recruitment experience, together with our association to Volition Consulting Services and numerous other large organisations
Registered with APSO (Association of Professional Service Organisations)
Level 4 Contributor (Empowerdex) – 100% of your spend is recognised
Orange Recruiting has been operational for 7 years and combines senior management skills of 60 years recruitment experience
Ability to deal throughout South Africa and into Africa
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