Junior Credit Controller

About the position

My client based in Maitland, Cape Town is currently looking for a Junior Credit Controller to join their team on a permanent basis.

IT / FINANCE

Responsibilities

• Manage month-end collections and achieve collection targets in line with company objectives.
• Ensure accurate and timely debtor reconciliations to support the payment collection process.
• Prepare and distribute monthly invoices and statements to facilitate prompt customer payments.
• Conduct credit vetting and provide recommendations regarding customer credit risk.
• Maintain and update debtor account records accurately and timeously.
• Investigate and resolve account queries, proof of delivery (POD) requests, credit notes, and related discrepancies.
• Allocate customer payments accurately from bank statements to debtor accounts.
• Monitor overdue accounts and follow up on outstanding payments.
• Maintain accurate filing and record-keeping of all debtor-related documentation.
• Build and maintain positive relationships with customers to ensure effective debt recovery.
• Escalate problematic accounts and recommend appropriate actions where necessary.
• Support the finance team with reporting and debtor management activities.

Qualifications & Experience

• Diploma in Credit Management (Levels 1-4) or an equivalent finance-related qualification.
• Minimum of 5 years' experience in Credit Control and Debtors Management.
• Previous experience within the FMCG sector is advantageous.
• Proven experience managing large debtor books and credit control processes.
• Strong understanding of credit risk assessment, collections, reconciliations, and debtor management.
• Experience working with ERP and accounting systems such as SAP, Syspro, or Pastel.
• Advanced proficiency in Microsoft Excel.
• Knowledge of credit legislation, financial controls, and industry best practices.

Competencies

• Strong reconciliation and numerical skills.
• Excellent attention to detail and accuracy.
• Effective problem-solving and analytical abilities.
• Strong communication and interpersonal skills.
• Professional and confident telephone manner.
• Excellent collection and negotiation skills.
• Ability to work under pressure and meet strict deadlines.
• Good organisational and time-management skills.
• Computer literacy with proficiency in MS Office and accounting systems.
• Ability to work independently while contributing effectively within a team environment.
• Strong customer service orientation and relationship management skills.
• High level of integrity, accountability, and professionalism.

If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.

Desired Skills:

• Credit Control
• Debt Collection
• Debtor account management
• Account Reconciliation
• Financial Reporting