About the position
Our Client looking for a Junior Business Intelligence Project Co-Ordinator to join their team.
Location: Woodmead, Johannesburg
Job Summary
- The Junior Business Intelligence Project Co-Ordinator is responsible for assisting with the coordination and execution of projects, ensuring that projects are delivered accurately, on time and in accordance with client requirements.
- The role serves as a key liaison between the organisation, the Client and the internal Operations Team, ensuring clear communication, effective coordination and successful execution of projects at store level.
- The position requires strong organisational, communication, administrative and problem-solving skills, with the ability to manage multiple projects and deadlines simultaneously.
- The successful candidate will be responsible for assisting with project coordination from initial brief through to implementation, monitoring execution and compliance, following up on outstanding issues, maintaining accurate project information and completing relevant reporting.
Key Tasks / Areas of Responsibility
2.1 Project Management
- Assist with managing projects from initiation through to completion.
- Coordinate project requirements, timelines, deliverables and relevant stakeholders.
- Act as a point of contact for the Client, responding to client queries via email and telephone in a professional and timely manner.
- Receive and interpret project briefs and communicate relevant requirements to the Operations Teams.
- Identify project-related issues and assist with coordinating appropriate corrective actions (Risk Management).
- Assist with managing multiple projects and project deadlines simultaneously.
- Ensure projects are completed according to the required client and organisational standards.
- Provide administrative and coordination support to ensure the smooth execution of projects.
2.2 Business Intelligence
- Work collaboratively with other BI team members.
- Utilise and maintain relevant BI platforms and systems, including:
- Rubecon (internal application).
- Client Dashboard.
- Special Projects.
- Monitor relevant project and audit information and identify discrepancies or outstanding actions.
- Communicate project and operational requirements to the Operations Department.
- Participate in weekly meetings with Operations, Management and the Client and provide relevant project updates.
- Assist with maintaining accurate project information and updating relevant BI systems.
2.3 Compliance, Auditing and Reporting
- Monitor project execution and compliance against agreed requirements and standards.
- Review relevant audit information and identify areas requiring corrective action.
- Follow up with relevant internal Operations Teams to ensure outstanding issues are resolved.
- Maintain accurate project and compliance records.
- Assist with compiling and distributing relevant project, audit and compliance reports.
- Ensure reporting is accurate, complete and submitted within required timelines.
2.4 Stakeholder Communication
- Maintain professional and effective communication with the Client, Operations and Management.
- Communicate project requirements, deadlines, changes and outstanding actions clearly.
- Escalate project risks, challenges or client concerns to the appropriate level when required.
- Build and maintain effective working relationships with internal and external stakeholders.
- Provide regular feedback and updates on project progress and outstanding matters.
2.5 Other Duties
- Support and maintain an understanding of Business Intelligence processes and systems.
- Assist with general project administration and coordination duties.
- Perform any other duties reasonably required in support of the department and business.
Credentials / Experience Required
3.1. Bachelor's Degree in Bcom, Ba or Another Related Field.
- 2. Minimum of 1–2 years' experience in a Project Coordinator, Project Administrator or similar administrative/project-focused role.
- 3. Previous experience in project coordination, administration, reporting or working with multiple stakeholders will be advantageous.
- 4. Proficient in Microsoft Office, particularly Microsoft Excel.
- 5. Previous experience in a fast-paced, deadline-driven environment will be advantageous.
Special Requirements
- 1. Ability to work overtime when required to meet project deadlines and business requirements.
- 2. Own reliable vehicle for use when visiting Dis-Chem stores.
- 3. Ability to travel nationally on an ad-hoc basis, including occasional travel to other provinces.
- 4. Strong ability to manage multiple priorities and deadlines simultaneously.
Outputs
- 1. Efficient coordination and administration of client projects and audit platforms.
- 2. Projects delivered within agreed timelines and according to required standards.
- 3. Accurate and timeous project, compliance and audit reporting.
- 4. Effective communication and coordination between internal and external stakeholders.
- 5. Timely identification, escalation and follow-up of project and execution issues.
Competencies
6.1 Project Management
- Deadline-driven.
- Effective client communication.
- Creative and solution-focused approach.
- Strong organisational and coordination skills.
- Ability to manage multiple projects simultaneously.
- Strong follow-up and task management.
- Ability to identify and resolve issues.
- Ability to work independently and take initiative.
- Good planning and organisational skills.
6.2 Management
- Attention to detail.
- Excellent communication skills.
- Problem-solving skills.
- Planning and achieving results.
- Priority setting.
- Accountability and ownership.
- Ability to work under pressure.
- Adaptability and flexibility.
- Willingness to learn and develop within the role.
6.3 Functional / Technical
- Customer service.
- High level of integrity and confidentiality.
- Meticulousness and accuracy.
- Ability to work collaboratively within a team.
- Good administrative and reporting skills.
- Microsoft Office proficiency, particularly Excel
Desired Skills:
- Junior Business Intelligence
- Project Co-Ordinator
- Intelligence Co-ordinator
