About the position
12 Month contract with possibility of becoming permanent.
The Business Analyst assists in providing solutions to the business community by focusing on analysing business needs, processes, systems, and data to help improve efficiencies, solving problems, and supporting decision-making.
RESPONSIBILITIES
Client Interaction
- work closely with IT stakeholders and user community to understand their needs, challenges, and goals.
- participate in meetings and discussions to gather requirements and gain insights into business needs.
Solution Development
- assist in developing and designing solutions tailored to meet the business specific needs. This involve software solutions, hardware configurations, or a combination of both.
Product Knowledge
- Become experts in the company's products or services.
- remain up-to-date with the latest features, updates, and industry trends.
Documentation
- responsible for documenting proposed solutions, including technical specifications, diagrams, and project plans which is crucial for effective communication with clients and other team members.
Testing and Quality Assurance
- involved in testing and quality assurance activities to ensure that the proposed solutions work as intended and meet the client's requirements.
Training and Support
- assist in training clients on how to use the solutions effectively.
- provide ongoing support and troubleshooting assistance.
Collaboration
- work closely with senior Business Analysts, developers, and project managers to deliver successful solutions on time and within scope.
Research
- Stay informed about industry trends, emerging technologies, and competitive offerings which is essential to provide innovative and up-to-date solutions.
Requirements Gathering
- work closely with IT stakeholders and users to gather and document business requirements.
- involves conducting interviews, surveys, and workshops to understand business needs.
Data Analysis
- analyse data to identify trends, patterns, and insights that can inform business decisions.
- involves working with data visualization tools and spreadsheets.
Process Mapping
- document and model current and future business processes.
- use techniques like flowcharts and diagrams to visualize processes.
Requirements Documentation
- create clear and detailed documentation of business requirements, including use cases, user stories, and functional specifications.
System Analysis
- evaluate existing software applications or systems to assess their effectiveness and alignment with business objectives.
- identify areas for improvement.
Quality Assurance
- lead the testing and quality assurance activities to ensure that systems or software meet the specified requirements.
Communication
- convey complex technical information in a clear and understandable way to various stakeholders.
Problem Solving
- Identify and solve business problems.
- analyse challenges and propose solutions that align with the organization's goals.
Company & Regulatory Compliance
Manages Company & Regulatory compliance and risk within acceptable parameters.
Desired Skills:
- Business analysis
- Workflow Analysis
- Business Process Analysis
Desired Work Experience:
- 2 to 5 years Business Analysis
Desired Qualification Level:
