About the position
JOB PURPOSE
Elicit the business requirements from business community and support analysis and design of business requirements in accordance business processes to support business objectives under guidance
KEY PERFORMANCE AREAS
• Define, map and intuitionalise business processes according to the approved framework under guidance.
• Investigate and analyse problems faced by business and product owners under guidance.
• Assists in the identification and definition of data requirements.
• Provide simple techniques to elicit, specify, and document data requirements for simple subject areas within clearly defined boundaries.
• Assists in the creation of a data requirements baseline and contributes to investigating and applying authorised requests for changes to base-lined requirements.
• Provide simple techniques to solicit business requirements, analyse, create use cases and then translate into Business Requirements Specifications (BRS) using approved template.
• Assist with the facilitation, identification and definition of application requirements into Functional System Specification (FSS).
• Assist in mitigation of risks and issues pertaining to the implementation of the solution requirements.
• Collaborate with stakeholders to define business process maps and translate them into business process manual under guidance.
• Support and assist process optimisation opportunities in the context of best practice and improved operational efficiency.
• Assist in provision of support services, maintaining documentation and change management efforts.
• Build and maintain relationships with internal and external stakeholders under guidance
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Submit requirements to the Testing Function for testing and Users under guidance.
• Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements under guidance.
• Serve as a liaison to the business community and ICT. Participate in a user and task analysis to maintain the business community's perspective under guidance.
EDUCATION, SKILLS AND EXPERIENCE
• National diploma in ICT or Information Systems (NQF 6)
• 1 - 2 years' experience as a Junior Business Analyst
• Proficiency in MS Office applications
• Minimum 1 year experience on the following:
• Business process mapping
• Change Management
• System Development Life Cycle (SDLC)
• Testing
