About the position
ENVIRONMENT:
SUPPORT the Professional Services team of a global leader in Customer Engagement Tech by building and maintaining document composition solutions and the data-processing programs that power them as their next Implementation Developer (C#/PowerShell) (Remote 10 am – 7 pm). You’ll analyze and transform customer data, develop workflows/templates for print and digital delivery, automate validation and processing steps, and troubleshoot issues through testing and production deployment. The successful incumbent must possess a Bachelor’s Degree in Computer Science or equivalent experience or at least 2–3+ years of relevant experience (professional experience and/or applicable education). You will also need experience writing scripts or programs to parse, transform, and validate data in C# & database experience (SQL Server, stored procedures/functions; general DB familiarity).
DUTIES:
Data ingestion & transformation –
- Process and manipulate client data files across varied formats (e.g., XML, Excel, ANSI/ASCII, Postscript/print image), ensuring accuracy and readiness for composition and output.
Document composition & workflow development –
- Design, build, and maintain document templates and workflows for print/mail and electronic presentation using enterprise composition platforms (e.g., Quadient Inspire and/or Exstream).
Scripting, automation, and validation –
- Develop custom scripts/programs to validate data, automate processing steps, and support operational workflows in C#/PowerShell.
Testing, troubleshooting, and support –
- Program, test, troubleshoot, diagnose, and resolve issues related to data processing, workflow logic, and intended data usage across new and existing customer setups.
Implementation delivery –
- Collaborate with Project Managers, Customer Service, and other Developers to onboard new customers, review existing workflows/templates, and contribute to composition convergence/standardization efforts.
Deployment & documentation –
- Support live deployments and production acceptance; follow implementation/testing/deployment guidelines; maintain internal documentation for issues, resolutions, usage, and training.
REQUIREMENTS:
Qualifications –
- Bachelor’s Degree in Computer Science (or equivalent experience).
Experience/Skills –
- 2–3+ Years of relevant experience (professional experience and/or applicable education).
- Experience writing scripts or programs to parse, transform, and validate data in C#.
- Database experience (SQL Server, stored procedures/functions; general DB familiarity).
- Ability to manage multiple projects concurrently, work independently and collaboratively, and deliver under tight deadlines.
- Schedule: Full-time; may require ~40–45 hours/week with occasional weekends and peak-period overtime (e.g., month-end / seasonal deadlines).
Preferred Qualifications & Skills -
- Document composition platform experience in Quadient Inspire; ability to ramp to proficiency with training.
- Print-and-mail / variable data programming experience.
- Strong analytical ability, communication skills, and commitment to quality.
- Proficiency with Microsoft Office; Adobe Suite familiarity helpful for document work.
- Familiarity with system integration concepts and API configurations; omni-channel output design.
Desired Skills:
- C#
- Implementation
- Scripting
- SQL Server
- XML
About The Employer:
A global leader in Customer Engagement Tech
