About the position
We are seeking an experienced Intermediate Technical Business Analyst to join a dynamic financial services environment on a 12-month contract.
The successful candidate will play a critical role in translating business requirements into clear technical specifications, with a strong focus on API-driven integrations, system enhancements, and digital platform delivery.
This role requires close collaboration with cross-functional (technical) teams to ensure that requirements are well-defined, technically sound, and aligned to enterprise architecture and regulatory standards typical of the financial services sector.
Key Responsibilities
- Engage with business stakeholders to elicit, analyse, document, and validate business and functional requirements
- Translate business needs into technical requirements and user stories suitable for development teams
- Produce high-quality documentation including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), User stories and acceptance criteria and Process flows and data models
- Work extensively with API integrations, including RESTful APIs, JSON/XML payloads, API request/response mapping and Error handling and integration flows
- Collaborate with solution architects and developers to ensure technical feasibility and alignment to design standards
- Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives
- Support testing phases by assisting with Test scenario creation, UAT coordination and Defect triage and resolution
- Ensure solutions comply with financial services regulations, security standards, and data governance requirements
- Facilitate workshops and stakeholder sessions to clarify requirements and drive delivery outcomes
- Act as a key liaison between business and technology teams throughout the delivery lifecycle
Key Qualifications & Certifications Required:
- Relevant tertiary qualification in Information Technology, Computer Science, Information Systems, Business Analysis or related field
- Business Analysis certification (preferred) such as IIBA (ECBA, CCBA, or CBAP), FTI, IQBBA, or equivalent BA certification
Key Experience Required:
- Up to 4-5 years' experience as a Business Analyst, with at least 2-3 years at an intermediate technical BA level
- Proven experience within the financial services industry, such as Banking, Insurance, Investments, Payments, Asset management
- Strong experience working on systems integration projects
- Demonstrated hands-on experience with APIs, including REST APIs, Swagger / OpenAPI specifications and Postman or similar API testing tools
- Experience working in Agile and/or hybrid delivery environments
- Exposure to digital platforms, backend systems, and data-driven solutions
Technical & Functional Skills Required
- Strong understanding of API-based architectures, System integration concepts and Microservices environments
- Ability to read and interpret API documentation, Technical diagrams and Data mappings
- Solid understanding of SQL (advantageous) and Data flows and data lineage
- Experience using BA tools such as Jira / Confluence, Azure DevOps, Visio, [URL Removed] or similar modelling tools
- Knowledge of SDLC and BA best practices
Competencies required
- Strong analytical and problem-solving skills
- Excellent stakeholder engagement and communication abilities
- Comfortable operating between business and technical teams
- High attention to detail and documentation quality
- Ability to manage multiple deliverables in a fast-paced environment
- Strong understanding of financial services processes and terminology
Desired Skills:
