Junior Project Manager (Contract) at Adapt IT

About the position

Introduction

We are seeking a motivated and detail-oriented Junior Project Manager to support the delivery of customized telecommunications solutions for our enterprise and carrier clients. This role involves assisting in planning, coordinating, and executing customer-centric projects, ensuring alignment with strategic objectives, timelines, and budgets. The successful candidate will work closely with cross-functional teams including sales, technical leads, support engineers, developers, and customers to ensure successful project outcomes.

Description
Key Accountabilities:

·       Support the end-to-end delivery of small to medium-scale telecom projects under the guidance of a senior project manager or delivery lead.

·       Coordinate project activities across internal teams and external stakeholders to ensure timely delivery of customized telecom solutions.

·       Track and report on project progress, risks, and issues using appropriate tools and templates.

·       Ensure adherence to internal project governance, methodologies, and customer requirements.

·       Maintain accurate project documentation and contribute to continuous improvement initiatives.

 

Key Responsibilities

·       Assist in developing project plans, schedules, and resource allocations.

·       Monitor project deliverables and timelines; escalate risks or delays as needed.

·       Coordinate and schedule meetings, workshops, and customer engagements.

·       Capture meeting minutes and follow up on action items.

·       Support requirements gathering and scope definition in collaboration with technical leads and business analysts.

·       Update and maintain project tracking tools such as Gantt charts, RAID logs, and dashboards.

·       Help ensure compliance with contractual deliverables, SLAs, and customer expectations.

·       Liaise with procurement, legal, and finance teams for vendor onboarding and budget tracking.

·       Contribute to post-implementation reviews and lessons learned documentation.



Minimum Requirements
Qualifications and Experience:

Essential:

• Valid Project Management certification (e.g., CAPM, PRINCE2 Foundation, AgilePM Foundation).
• 2 years of experience in a project coordination, administration, or junior project management role.
• Familiarity with telecommunications, software delivery, or customized IT solution environments.
• Basic understanding of project management principles and lifecycle methodologies (e.g., Waterfall, Agile).
• Proficient in MS Office (Word, Excel, PowerPoint) and project tracking tools (e.g.,  Jira, Sciforma).

 

Desirable:

• Bachelor’s Degree or Diploma in Project Management, Telecommunications, Information Technology, Engineering, or a related field.
• Exposure to telecom technologies, or value-added service platforms.
• Experience working with cross-functional technical teams and external clients.
• Knowledge of CRM, or telecom billing platforms.

Core Competencies:

·       Project Support – Provides accurate and timely administrative and coordination support to projects.

·       Time Management – Efficiently handles multiple tasks and priorities.

·       Problem Solving – Identifies potential issues and proactively escalates or resolves them.

·       Customer Orientation – Maintains focus on customer satisfaction and service quality.

·       Communication – Shares information clearly and concisely with team members and stakeholders.

·       Documentation – Maintains thorough records of meetings, project plans, and action items.

·       Teamwork – Works collaboratively within project teams and across departments.

 



Soft Skills Requirements:

• Strong interpersonal and relationship-building skills.
• High attention to detail and accuracy.
• Proactive mindset with a willingness to learn and grow.
• Positive attitude and resilience in dynamic environments.
• Ability to stay organized and calm under pressure.
• Willingness to take ownership of tasks and follow through to completion.
• Adaptability and eagerness to work in a fast-paced, evolving telecoms environment.

 

 

Values & Culture Fit:

• Catalyst – We drive change and spark innovation
• Care – Prioritizing people. Understanding and supporting each other’s perspectives
• Unity – Promoting mutual respect, open communication, and collective success
• Customer First – Driving value for customers through collaboration and innovation.
• Integrity – Acting with honesty, fairness, and transparency
• Excellence – Striving for high quality and continuous improvement
• Accountability – Taking ownership and responsibility for outcomes

 



Working Conditions:

• Must be flexible to support customer needs in different time zones if required.
• May be expected to travel occasionally for key customer meetings or team engagements.
• High-paced, collaborative, and cross-functional environment.
• Hybrid Working condition.

 

Desired Skills:

• Project Management
• project administrator
• project coordinator
• waterfall
• agile
• PRINCE2
• CAMP