About the position
Experience working with telecom and VoIP vendors.
Coordination with vendors for installations, upgrades, and incident resolution.
Working well with cross-functional teams, including specialists, BAs, business users and vendors.
Well-developed organisational/documentation skills.
Must have strong client orientation and excellent relationship skills.
The candidate will need the ability to prioritise and multitask.
Strong decision-making and problem-solving skills.
Effective communication skills to liaise with stakeholders, team members, and vendors.
Strong leadership to guide the team and ensure project milestones are met.
Efficiently managing time to meet deadlines and project goals.
Flexibility to adapt to changing project requirements and environments.
Ability to analyse complex situations and make informed decisions.
Build and manage the end-to-end project plan, and monitor/report progress.
Effectively manage scope and dependencies.
Identify risks and issues and proactively resolve/mitigate them.
Ensure that the project is delivered on time, within cost and quality
Ensure that business outcomes are defined, approved, and delivered.
Communicate regularly and effectively with project stakeholders.
Support the Programme manager in the overall successful delivery of a Programme.
Coordinate and manage resources and third parties/vendors for the execution of projects.
Lead project meetings and set expectations.
Maintain budget and forecast.
Assessing and analysing different options for the requirements of the project.
Prepare cost estimates of IT infrastructure.
Meeting stakeholders and assessing IT infrastructure needs.
Travelling may be required.
Minimum Requirements:
Education
Degree in Computer Science, Software Engineering, or related field.
5-6 years of experience as an Applications & Infrastructure PM.
Knowledge of Mining systems / Mining environment.
Knowledge:
Familiarity with the delivery of application projects (geofencing technology, GIS systems, or operational safety solutions is an advantage.
Ability to identify, assess, and mitigate risks associated with the project.
Collaborate with cross-functional teams, vendors, IT specialists and operational staff to define requirements and deliver solutions.
Strong knowledge of Agile frameworks.
Lead or support voice-related IT projects across multiple business units.
Experience with Service Now for automating and streamlining business processes.
Familiarity with ITIL service management practices is a plus.
Desired Skills:
- Service Now
- ITIL
- Agile frameworks
